AEON MALL KAGOSHIMA
■ Facility Information
A major shopping mall with a view of Sakurajima, the well-known symbol of Kagoshima. One of Kagoshima's largest shopping centers with approximately 200 specialty stores including restaurants. The free parking lot has a capacity of 4,000, and includes an EV charging station that can charge up to 10 cars simultaneously. Open all year.
■ Health and Safety Measures
186 stores in the mall (as of December 10, 2020) have stickers declaring that they are implementing COVID-19 prevention measures, following the Kagoshima Prefectural Government's initiative to identify facilities and restaurants that custome... Read More 186 stores in the mall (as of December 10, 2020) have stickers declaring that they are implementing COVID-19 prevention measures, following the Kagoshima Prefectural Government's initiative to identify facilities and restaurants that customers can utilize safely. The mall undergoes deep cleaning by employees using alcoholic disinfectant for 15 minutes every day starting at 3:00 pm. [Key Measures] (1) Hand sanitizers installed at entrances and other locations throughout the mall (2) The mall is regularly ventilated and cleaned (3) Strict enforcement of mask-wearing, hand-washing, and hand sanitization by employees (4) Guests are asked to wear masks and wash and sanitize hands (5) Thorough sanitization of shared equipment and places frequently touched by people (6) Entry restrictions (number of people and duration of stay) when crowded (7) Health management for employees (8) Maintaining sufficient distance between people (9) Employees are made fully aware of criteria for consulting about COVID-19, and how to get into contact with healthcare centers and the COVID-19 Call Center (10) Measures are implemented in accordance with industry guidelines developed by industry associations *As of December 25, 2020
■ Special Offer
A "Tuesday Market" with special deals is held every Tuesday

ANA




■ Facility Information
ANA is Japan’s most renowned and largest airline and is also recognized as one of the best airlines in the world by a UK rating company SKYTRAX. It’s motto is “Anshin,Attaka,Akaruku-genki!” which means “Reliable, Warm, Enthusiastic!.” The “ANA Care Promise” is the new standard for air travel which shows how ANA cares and commits passenger safety when they travel on ANA.
■ Health and Safety Measures
-Ground Staff and Cabin Attendants Wearing Masks -Serving you in a hygienic and clean environment -Maintaining social distancing -Boarding Procedures -Aircraft cabins will be disinfected frequently. -Antibacterial Wipes -Ensuring air c... Read More -Ground Staff and Cabin Attendants Wearing Masks -Serving you in a hygienic and clean environment -Maintaining social distancing -Boarding Procedures -Aircraft cabins will be disinfected frequently. -Antibacterial Wipes -Ensuring air circulation Visit here for more details : https://www.ana.co.jp/en/jp/topics/coronavirus-travel-information/initiative/ * As of June 22, 2020

APARTMENT HOTEL MIMARU
Locations throughout Tokyo and Kyoto




■ Facility Information
An apartment-style hotel with multiple locations in Tokyo and Kyoto. With the motto of “Like a home away from home,” the hotel offers spacious rooms with kitchens for large groups on medium to long-term stays. The hotels’ convenient locations with popular tourist destinations nearby are another selling point.
■ Health and Safety Measures
• Employees’ health is closely monitored, including by daily temperature checks • Masks are used by staff members • All employees are disinfecting their hands with an alcohol disinfectant with strong antibacterial properties • Alcohol di... Read More • Employees’ health is closely monitored, including by daily temperature checks • Masks are used by staff members • All employees are disinfecting their hands with an alcohol disinfectant with strong antibacterial properties • Alcohol disinfectant is available at the front desk • Air purifiers are installed in all guest rooms • All doorknobs in guest rooms, lobbies, and common spaces are thoroughly disinfected * As of June 1, 2020

Ario



■ Facility Information
Ario is a large-scale shopping mall chain featuring Ito-Yokado brand supermarkets as well as various specialty stores. It operates 18 branches, not just in major tourist destinations like Tokyo, Osaka, and Sapporo, but also in cities like Okayama and Sendai. These shopping malls provide fun for adults and kids alike, including food, shopping, and entertainment.
■ Health and Safety Measures
With the reopening of their shopping centers, Ario is undertaking numerous efforts to promote social distancing and avoid the three C’s in order to prevent infections and ensure customers’ safety and peace of mind. Some examples of these mea... Read More With the reopening of their shopping centers, Ario is undertaking numerous efforts to promote social distancing and avoid the three C’s in order to prevent infections and ensure customers’ safety and peace of mind. Some examples of these measures include setting up alcohol hand sanitizers, thermometers, and thermal imaging machines throughout the premises, thoroughly disinfecting areas regularly, and making staff members undergo health checks and wear masks. Ario asks for customers’ cooperation and understanding. *As of July 28, 2020

Backstage by ayamakeup




■ Facility Information
Makeup, hair styling, yukata fitting service, makeup lessons. A salon run by a professional makeup artist who has styled celebrities and actors for commercials and other projects. *Contact for prices.
■ Health and Safety Measures
- Stylist wears a mask and/or face shield - Regular hand sanitizing and daily temperature checks in the morning - Tables and chairs are disinfected - Salon is thoroughly ventilated - Cosmetics and brushes are sterilized after each use ... Read More - Stylist wears a mask and/or face shield - Regular hand sanitizing and daily temperature checks in the morning - Tables and chairs are disinfected - Salon is thoroughly ventilated - Cosmetics and brushes are sterilized after each use - Disposable lip brushes are used - Only private bookings are allowed to ensure customer safety - Minimal conversation when applying makeup or holding a makeup lesson - Makeup or single lessons kept within a 30-minute timeframe - Customers are requested to sanitize their hands with alcohol upon entering *Bookings by those with cold symptoms such as fever, cough, or sneezing may be declined. - Cash and cashless payments (AirPay) accepted (PayPay, credit card, ALIPAY, etc.) * As of July 8, 2020
■ Special Offer
10% off for first-time customers *You may be asked for ID *The makeup artist can speak English and a little Mandarin

Cabin & Lounge HIGHLAND STATION INN




■ Facility Information
Conveniently located right next to Fuji-Q Highland Station, this is a luxury capsule hotel that ensures plenty of space for relaxing and a comfortable sleeping experience.
■ Health and Safety Measures
・Guests are required to wear masks and undergo temperature checks and sanitize their hands upon entry. ・Surfaces that guests frequently touch are regularly disinfected. ・Measures have been implemented to ensure guests maintain an appropria... Read More ・Guests are required to wear masks and undergo temperature checks and sanitize their hands upon entry. ・Surfaces that guests frequently touch are regularly disinfected. ・Measures have been implemented to ensure guests maintain an appropriate distance when lining up at the front desk. ・Alcohol disinfectant has been placed throughout the premises. ・Staff members wear masks, undergo regular health monitoring such as temperature checks, and sanitize their hands frequently. * As of September 15, 2020

East Japan Railway Company (JR East)
■ Facility Information
A railway company serving eastern Japan. It operates many lines in the Tokyo metropolitan area, which are used by countless passengers to get to work or school.
■ Health and Safety Measures
• Ventilation on board via air-conditioning systems and open windows • Congestion data is provided online and through an app to reduce overcrowding • Masks are used by all staff members • Vinyl sheets are put in place to prevent airborne ... Read More • Ventilation on board via air-conditioning systems and open windows • Congestion data is provided online and through an app to reduce overcrowding • Masks are used by all staff members • Vinyl sheets are put in place to prevent airborne infection • Alcohol disinfectant is available, including at ticket gates • Ticket machines, handrails on stairs and escalators, and straps and rails on cars are disinfected * As of June 11, 2020

EDION


■ Facility Information
EDION Namba Main Store, with 1 floor underground and 9 floors above ground, is the largest store in the EDION chain. It’s well known for its many products and stellar customer service. With a tourist information center and the NINJA facility, whatever you need, you can always find it there.
■ Health and Safety Measures
Wearing of masks regular health checks, setting hand sanitizers throughout the premises, installing plastic covers thorough cleaning of the store and social distancing *As of July 21, 2020
■ Special Offer
Tell them that you saw the “Traveling Safely in Japan” page to receive 10% off at the NINJA facility (8F).

Enoshima Aquarium




■ Facility Information
This aquarium is found in a truly sublime location: right by Kamakura, facing the Shonan coast, with Mt. Fuji on the right side and Enoshima on the left! The main aquarium tank includes some 20,000 fish of 100 species, and there is also an otherworldly jellyfish tank and areas where you can meet penguins, seals, and sea turtles.
■ Health and Safety Measures
・Entry restrictions are implemented (including in shops and cafes) to avoid the 3 C’s (closed spaces, crowded spaces, and close-contact settings) ・Customers are asked to wear masks (excluding those under 2 years old; children under elementa... Read More ・Entry restrictions are implemented (including in shops and cafes) to avoid the 3 C’s (closed spaces, crowded spaces, and close-contact settings) ・Customers are asked to wear masks (excluding those under 2 years old; children under elementary school age are left to their parents’ discretion) ・Customers undergo temperature checks with a thermography camera before entering ・Alcohol disinfectant has been placed throughout the premises; customers are encouraged to wash and disinfect their hands frequently ・Signs are posted encouraging customers to maintain social distancing with each other and with staff members ・Surfaces such as handrails and doors are regularly disinfected ・Doors and opens are kept open to ventilate rooms ・Some seats on benches and cafes are blocked off to maintain proper social distancing ・Staff must undergo health checks including temperature exams, wash and disinfect their hands frequently, and wear masks ・Some staff wear gloves and face shields ・Vinyl curtains have been placed throughout the premises ・Coronavirus preventive measures are written down and posted, and the LINE Coronavirus Notification System is in use * As of September 23, 2020

Fujikyuko Bus



■ Facility Information
Fujikyuko Bus operates both long-distance buses connecting the Tokyo area, Shizuoka, Kyoto, and Osaka to Mt. Fuji and the Fuji Five Lakes, as well as local bus lines through the Mt. Fuji area. If you’re planning a sightseeing trip to Mt. Fuji, go by bus and enjoy the reasonable prices!
■ Health and Safety Measures
・Surfaces that customers touch frequently are regularly disinfected with alcohol ・Alcohol disinfectant has been placed at numerous locations ・Vehicles are disinfected everyday with an ozone generator machine with sterilizing and deodorizin... Read More ・Surfaces that customers touch frequently are regularly disinfected with alcohol ・Alcohol disinfectant has been placed at numerous locations ・Vehicles are disinfected everyday with an ozone generator machine with sterilizing and deodorizing properties ・Staff must undergo health checks every day including temperature exams ・Customers are encouraged to wear masks * As of September 28, 2020

Fujikyuko Line



■ Facility Information
The Fujikyuko Line is known as the closest railway to Mt. Fuji, climbing 500m in elevation over its route. Offering direct service onto the JR Chuo Line, it is the best way to travel through Mt. Fuji and the Fuji Five Lakes areas. The Fuji Tozan Densha and Fujisan Express sightseeing trains in particular allow you to enjoy a view of the mountain from the train windows.
■ Health and Safety Measures
・Train cars are ventilated by opening windows ・Surfaces that customers touch frequently are regularly disinfected with alcohol ・Train cars are disinfected everyday with an ozone generator machine with sterilizing and deodorizing properties... Read More ・Train cars are ventilated by opening windows ・Surfaces that customers touch frequently are regularly disinfected with alcohol ・Train cars are disinfected everyday with an ozone generator machine with sterilizing and deodorizing properties ・Alcohol disinfectant has been placed at faregates ・Waiting rooms are ventilated ・Measures are in place to ensure customers maintain appropriate distance when lining up at ticket windows ・Staff must undergo health checks every day including temperature exams * As of September 28, 2020

Fujikyu Yamanashi Hire

■ Facility Information
Fujikyu Yamanashi Hire is a hired-cab service for the Fuji Five Lakes area. It offers numerous plans for chartering vehicles to travel around all the best Mt. Fuji viewpoints or sightsee the Five Lakes region. They can help you organize the best vacation!
■ Health and Safety Measures
・Surfaces that customers touch frequently are regularly disinfected with alcohol ・Alcohol disinfectant has been placed at numerous locations ・Vehicles are disinfected with an ozone generator machine with sterilizing and deodorizing propert... Read More ・Surfaces that customers touch frequently are regularly disinfected with alcohol ・Alcohol disinfectant has been placed at numerous locations ・Vehicles are disinfected with an ozone generator machine with sterilizing and deodorizing properties ・Staff must undergo health checks every day including temperature exams * As of September 28, 2020

Fuji-Q Highland




■ Facility Information
Located at the foot of Mt. Fuji, Fuji-Q Highland is an amusement park known for its thrill rides. Its four roller coasters and world’s largest horror house are sure to leave you screaming in excitement! There are also themed areas for children to enjoy, based on Thomas the Tank Engine, Lisa and Gaspard, Naruto, and Baruto: Naruto Next Generations!
■ Health and Safety Measures
・Visitors must take a temperature test, sanitize their hands, and wear a mask when entering ・Attractions are sanitized with alcohol periodically ・Visitors are encouraged to maintain appropriate distance when lining up ・On-site restaurants... Read More ・Visitors must take a temperature test, sanitize their hands, and wear a mask when entering ・Attractions are sanitized with alcohol periodically ・Visitors are encouraged to maintain appropriate distance when lining up ・On-site restaurants are implementing measures such as spacing out tables and using disposable tableware ・Indoor spaces are ventilated ・Alcohol disinfectant has been placed throughout the premises ・Staff must wear masks, undergo health checks including temperature exams, and disinfect their hands frequently * As of September 28, 2020

FUJISAN STATION HOTEL




■ Facility Information
Located within a 2-minute walk of Mt. Fuji Station on the Fujikyuko Line, the hotel is ideally located for those exploring Mt. Fuji as well as tourists with other aims.
■ Health and Safety Measures
・Guests are required to wear masks and undergo temperature checks and sanitize their hands upon entry. ・Surfaces that guests frequently touch are regularly disinfected. ・Measures have been implemented to ensure guests maintain an appropria... Read More ・Guests are required to wear masks and undergo temperature checks and sanitize their hands upon entry. ・Surfaces that guests frequently touch are regularly disinfected. ・Measures have been implemented to ensure guests maintain an appropriate distance when lining up at the front desk. ・Guest rooms are ventilated and thoroughly disinfected during cleanings. ・The entire premises is periodically ventilated. ・At the restaurant, appropriate distance is preserved between tables. ・Staff members wear masks, undergo regular health monitoring such as temperature checks, and sanitize their hands frequently. * As of September 15, 2020

Fujiyama Onsen




■ Facility Information
This is a hot spring facility where you can gaze at Mt. Fuji while relaxing in natural water that has an unusual quality by Japanese standards. The hydrogen-carbonate water at Fujiyama Onsen boasts 20 different benefits, including being good for the skin. The facility itself is the largest wooden bathing facility in Japan! Visit Fujiyama Onsen for a luxurious time that can soothe your fatigued body.
■ Health and Safety Measures
・Guests are required to wear masks and undergo temperature checks and sanitize their hands upon entry. ・Surfaces that guests frequently touch are regularly disinfected. ・The entire premises is regularly ventilated. ・About half as many vis... Read More ・Guests are required to wear masks and undergo temperature checks and sanitize their hands upon entry. ・Surfaces that guests frequently touch are regularly disinfected. ・The entire premises is regularly ventilated. ・About half as many visitors as normal are allowed in the sauna at one time. ・Staff members wear masks, undergo regular health monitoring such as temperature checks, and sanitize their hands frequently. * As of September 15, 2020

Fukuoka Tower




■ Facility Information
Located in Fukuoka City’s Seaside Momochi area, this 234-meter tower is the tallest seaside tower in Japan. Views of Fukuoka’s cityscape can be enjoyed from two observatories, one at 116 meters and one at 123 meters.
■ Health and Safety Measures
[Requests For All Visitors] ●We refuse entry to those who fit any of the following criteria: ・Those not wearing a mask ・Those with cold-like symptoms, including fever or a cough ・Those supposed to be on quarantine due to close contact ... Read More [Requests For All Visitors] ●We refuse entry to those who fit any of the following criteria: ・Those not wearing a mask ・Those with cold-like symptoms, including fever or a cough ・Those supposed to be on quarantine due to close contact with someone infected with the coronavirus ●Please check your temperature before visiting ・Please refrain from visiting if experiencing cold-like symptoms, including fever or a cough ●Please practice social distancing ●Please use the disinfectant available at multiple locations throughout the facility [Measures to Ensure the Safety and Security of Our Guests] ●Mandatory use of masks by all employees ●Thorough hand sanitization by employees ●Regular air circulation; thorough cleaning and disinfection ●Installation of vinyl curtains at registers ●Hand sanitizer placed at various locations throughout the facility ●Limited number of guests allowed in the elevator at one time ●Cessation of use of hand dryers throughout the facility ●Partial removal of benches in the facility *As of December 23, 2020

Gion Yoshi-Ima


■ Facility Information
This is a quiet Kyoto inn with the appearance of a tea ceremony parlor, allowing guests to fully experience the Kyoto atmosphere. It is located on the banks of the Shirakawa River, by the Gion Shimbashi Bridge, on a small alley adorned with crimson latticework and stone pavings where maiko (apprentice geisha) walk about at dusk. Nowhere else in the city could you have such a quintessentially Kyoto experience! Here, guests can also luxuriously enjoy seasonal fare in their rooms.
■ Health and Safety Measures
Gion Yoshi-ima is taking the following measures to prevent infection and ensure safety and peace of mind for guests and staff. While this may pose an inconvenience, your cooperation is greatly appreciated. Infection prevention measures for ... Read More Gion Yoshi-ima is taking the following measures to prevent infection and ensure safety and peace of mind for guests and staff. While this may pose an inconvenience, your cooperation is greatly appreciated. Infection prevention measures for guests: - Alcohol hand sanitizer is set up for guests - Thorough disinfection and ventilation within the premises - Locations that guests come into direct contact with are wiped with alcohol disinfectant multiple times a day - Disinfectants are placed in each room Infection prevention measures for staff members: - Thorough hand-washing - Storage areas are wiped with alcohol disinfectant - Mask-wearing - Strict health management, including health checks upon arrival at work - Maintaining social distancing among staff members * As of July 1, 2020
■ Special Offer
Get original novelty goods as presents!





■ Facility Information
Located by Mt. Fuji 2nd Station, the Grimpa amusement park is surrounded by grand natural scenery and features many family-friendly attractions, including the athletic Picasso’s Egg and Sylvanian Village, M78 Ultraman Park, and Kids Fuji-Q zones. During the winter, it turns into a highly popular wonderland at the foot of Mt. Fuji, where you can ice skate, toboggan, and play in the snow.
■ Health and Safety Measures
・Visitors must take a temperature test, sanitize their hands, and wear a mask when entering ・Attractions are sanitized with alcohol periodically ・Visitors are encouraged to maintain appropriate distance when lining up ・On-site restaurants... Read More ・Visitors must take a temperature test, sanitize their hands, and wear a mask when entering ・Attractions are sanitized with alcohol periodically ・Visitors are encouraged to maintain appropriate distance when lining up ・On-site restaurants are implementing measures such as spacing out tables and using disposable tableware ・Indoor spaces are ventilated ・Alcohol disinfectant has been placed throughout the premises ・Staff must wear masks, undergo health checks including temperature exams, and disinfect their hands frequently * As of September 28, 2020

Hamataro Gyoza Center




■ Facility Information
A casual gyoza restaurant on the site of a gyoza factory. Offers ramen and meal sets in addition to a wide selection of gyoza, including kimchi gyoza and shrimp gyoza.
■ Health and Safety Measures
1. The restaurant is ventilated on a regular basis, and the windows are kept open. 2. The restaurant interior is disinfected, and the number of guests is restricted. 3. Waiting customers are asked to stay outside or in their cars. 4. Cust... Read More 1. The restaurant is ventilated on a regular basis, and the windows are kept open. 2. The restaurant interior is disinfected, and the number of guests is restricted. 3. Waiting customers are asked to stay outside or in their cars. 4. Customers are asked to refrain from sharing food and drinks. 5. Customers are asked to sanitize their hands with an alcohol-based sanitizer when entering the restaurant. 6. Anyone with cold symptoms (fever, coughing) is asked not to enter the premises. 7. One person from each party is asked to leave their name and contact information so that the health department can swiftly contact them in case of close contact with an infected person. *As of November 19, 2020

Hankyu Railway
■ Facility Information
A railway connecting Umeda in Osaka, Kobe and Takarazuka in Hyogo Prefecture, and Kyoto. The railroad is well loved by locals who rely on it to get to work and school, or to reach travel destinations. On the Japanese Customer Satisfaction Index, Hankyu has won 1st place among commuter railroads for 11 years running (as of February 2020).
■ Health and Safety Measures
• Train cars are regularly disinfected • Windows are open for ventilation • Staff on the train and on platforms are wearing masks • Announcements for infection prevention measures such as staggered commuting and cough etiquette are broadc... Read More • Train cars are regularly disinfected • Windows are open for ventilation • Staff on the train and on platforms are wearing masks • Announcements for infection prevention measures such as staggered commuting and cough etiquette are broadcast • Ticket machines and stair handrails in stations are regularly disinfected • Disinfectants are placed at information counters • Vinyl sheets are installed at ticket counters (As of June 25, 2020)

HIGHLAND RESORT HOTEL & SPA




■ Facility Information
This is the official hotel of Fuji-Q Highland, and its central location within the Mt. Fuji area means you can enjoy the experience to the fullest! It offers rooms with excellent views of Mt. Fuji and the amusement park at night, as well as a restaurant where you can dine with Mt. Fuji directly in front of your eyes. Staying here also gives you special perks, including priority entrance to Fuji-Q Highland.
■ Health and Safety Measures
・Guests are required to wear masks and undergo temperature checks and sanitize their hands upon entry. ・Surfaces that guests frequently touch are regularly disinfected. ・Measures have been implemented to ensure guests maintain an appropria... Read More ・Guests are required to wear masks and undergo temperature checks and sanitize their hands upon entry. ・Surfaces that guests frequently touch are regularly disinfected. ・Measures have been implemented to ensure guests maintain an appropriate distance when lining up at the front desk. ・Ozone generators are installed in guest rooms. These machines have disinfectant, deodorant, and cleansing properties. ・Alcohol disinfectant has been placed throughout the premises. ・Staff members wear masks, undergo regular health monitoring such as temperature checks, and sanitize their hands frequently. * As of September 15, 2020

Hokkaido Railway Company (JR Hokkaido)



■ Facility Information
JR Hokkaido, the railway company of Hokkaido, offers voyages through the region’s vast expanses, allowing travelers to marvel at the natural scenery speeding past their train windows. International travelers can get the Hokkaido Rail Pass for days of unlimited rides at a very low price.
■ Health and Safety Measures
At train stations and information counters: • Doors are kept open to improve ventilation • Markers have been placed on floors to ensure proper social distancing • Sneeze guards have been placed at Midori-no-Madoguchi ticket offices to pre... Read More At train stations and information counters: • Doors are kept open to improve ventilation • Markers have been placed on floors to ensure proper social distancing • Sneeze guards have been placed at Midori-no-Madoguchi ticket offices to prevent droplet transmission • Vinyl sheets have been placed at faregate windows to prevent droplet transmission • Station staff are wearing masks Aboard trains: • Hand straps and other surfaces are periodically disinfected • Partition doors between train cars are kept open to improve ventilation • Ventilation through air conditioners (for commuter and express trains) • Staff on board are wearing masks Please check the website below for more details regarding the JR Hokkaido’s coronavirus prevention measures. https://www.jrhokkaido.co.jp/global/pdf/e-corona20200831.pdf * As of August 4, 2020

Hoshino Resorts KAI Enshu




■ Facility Information
A ryokan (hot spirng inn) with onsen (hot springs) and views of Lake Hamana from all guest rooms. Guest rooms are set up to maximize enjoyment of lake views. The inn offers two large onsen bathrooms with unique designs, as well as multi-course kaiseki meals made with fresh, seasonal ingredients such as "unagi" (eel). There are also wonderful local experiences unique to Japan's leading tea-producing region.
■ Health and Safety Measures
Hoshino Resorts has evolved its existing services at each of its resorts around the two core measures of "avoiding the Three Cs" (closed spaces, crowded spaces, and close-contact settings) and "hygiene management." The measures have been emb... Read More Hoshino Resorts has evolved its existing services at each of its resorts around the two core measures of "avoiding the Three Cs" (closed spaces, crowded spaces, and close-contact settings) and "hygiene management." The measures have been embodied in the service standards at each facility to ensure thorough execution. Specific actions to avoid the Three Cs and manage hygiene are: For check-in and check-out, at HOSHINOYA and KAI, guests are escorted directly to their rooms for check-in to avoid contact with others. At other facilities, measures are taken to reduce crowding and achieve distance from staff members by installing automated check-in machines and ensuring socially distanced queuing. In the guest rooms and public spaces, alcohol-based disinfectants are made available for disinfecting hands, and in addition to the regular cleaning regimen, alkaline electronic water is used to disinfect areas that are frequently touched. Buffets have been changed to "New Normal Buffets," with antiviral coating applied to items that are touched by hands, such as tables, chairs, and tongs, and food protected by acrylic covers. Gloves are also provided. A "Three Cs visualization service" is provided in the onsen bathrooms and pools with systems enabling guests to see how crowded they are on their smartphones. See for more details. https://www.hoshinoresorts.com/information/topics/2020/07/94330.html *As of November 26, 2020





■ Facility Information
A cozy ryokan (hot spring inn) filled with cheery smiles, a comforting interior, and warm hospitality that feels like home. The food made with home-grown organic vegetables have the local, hearty flavors you will want to fill your tummy with.
■ Health and Safety Measures
・Customers are asked to wear masks and cooperate with having their temperatures taken ・Occupancy is restricted to avoid crowding ・Guest rooms are equipped with ozone generators for ozone sterilization ・Sanitization using alcohol-based san... Read More ・Customers are asked to wear masks and cooperate with having their temperatures taken ・Occupancy is restricted to avoid crowding ・Guest rooms are equipped with ozone generators for ozone sterilization ・Sanitization using alcohol-based sanitizers is practiced during guestroom cleaning and services ・Staff will wear masks and practice regular hand washing, sanitization, and gargling to prevent infection ・Hand sanitizers are installed around the facility, such as in public spaces and dressing rooms ・Alcohol-based sanitizers are installed in all guest rooms ・Guests are not accompanied to their rooms to avoid the Three Cs (closed spaces, crowded places, close contact) ・Dinners and breakfasts are served in the guest rooms (two rooms by order of reservation) or dining room. Guest parties are seated 2 meters apart in the dining room, which is ventilated regularly. ・If guests request that staff not enter their rooms after checking in (such as to prepare the futon beds), the futon beds will be laid prior to the guests' arrival. Please write ""advance preparation of futon beds requested"" in the notes section of the online reservation site or make the request by phone. *As of November 26, 2020

Hotel Metropolitan Takasaki




■ Facility Information
Directly connected to JR Takasaki Station, this hotel is conveniently located for accessing Gunma’s sightseeing spots. There are 11 room types to choose from which are perfect for business or leisure. The hotel restaurant offers breakfasts featuring seasonal ingredients from Gunma and around Japan.
■ Health and Safety Measures
Doorknobs, light switches, fixtures, bathrooms, and so on are dusted, cleaned, and disinfected. At check-in, guests' temperatures are checked and their identities are verified, and pens, key cards, etc. are disinfected before each use. Soc... Read More Doorknobs, light switches, fixtures, bathrooms, and so on are dusted, cleaned, and disinfected. At check-in, guests' temperatures are checked and their identities are verified, and pens, key cards, etc. are disinfected before each use. Social distancing is maintained in public areas, including by limiting the number of people in the elevator. Staff are required to use masks, and panels are put in place at the front desk and other locations to prevent droplet infection. At present, credit cards, passports, and so on are exchanged via the cash tray, and mask use and compliance with hand-washing/sanitization practices is requested. We will take every precaution to ensure the health and safety of our guests and staff, including maintaining safe physical distance and following hygienic practices, all while continuing to greet guests with the utmost hospitality. *As of December 28, 2020

Hotel Mt. Fuji




■ Facility Information
This elegant resort hotel occupies the summit of Mt. Oide on the banks of Lake Yamanaka, where it was specifically constructed to provide the best possible view of Mt. Fuji. The majestic view is fully unobstructed and allows you to also see Lake Yamanaka alongside the mountain. Enjoy Mt. Fuji’s colorful and ever-changing complexions, from “Beni Fuji” (crimson Fuji, visible before dawn on winter days) to “Diamond Fuji” (a visual effect created by the summit perfectly covering the sun). The hotel’s restaurant offers cuisine made from farm-fresh ingredients carefully selected by the chef, and you can also unwind at the “Mantenboshi-no-Yu” public hot spring facility that has open air baths.
■ Health and Safety Measures
・Guests are required to wear masks and undergo temperature checks and sanitize their hands upon entry. ・Surfaces that guests frequently touch are regularly disinfected. ・Alcohol disinfectant has been placed throughout the premises. ・Staff... Read More ・Guests are required to wear masks and undergo temperature checks and sanitize their hands upon entry. ・Surfaces that guests frequently touch are regularly disinfected. ・Alcohol disinfectant has been placed throughout the premises. ・Staff members wear masks, undergo regular health monitoring such as temperature checks, and sanitize their hands frequently. * As of September 15, 2020

Hotel Okura Fukuoka




■ Facility Information
A long-established hotel offering high-quality hospitality in Fukuoka, Japan’s gateway to the Asian continent. It is conveniently located and offers easy access to central Fukuoka, the airport, and the shinkansen station. Each guest room offers a tasteful and refined interior that combines Hakata tradition with Western elements.
■ Health and Safety Measures
Hotel Okura asks customers to sanitize their hands when entering the premises. In addition, temperatures are taken at check in. Temperatures are also taken at the restaurants, where hand sanitization is also enforced. In addition, staff are... Read More Hotel Okura asks customers to sanitize their hands when entering the premises. In addition, temperatures are taken at check in. Temperatures are also taken at the restaurants, where hand sanitization is also enforced. In addition, staff are required to wear masks, take their temperatures, and sanitize their hands when entering the premises. The communal spaces on site and the backyard are disinfected three times a day. Seating is reduced in restaurants to ensure social distancing. There is no buffet service, but at breakfast, a selection of food is individually served on covered plates and there is self-service of individually-wrapped bread. To prevent droplet infection where staff face customers, acrylic screens have been installed at the front desk and cashier. Click here for details: https://www.fuk.hotelokura.co.jp/covid19 *As of December 8, 2020

Hotel Wellseason Hamanako


■ Facility Information
A hot spring resort hotel on the shore of Lake Hamana. Guest rooms include “Garden Court Wing” rooms on the garden side, with balconies that allow full enjoyment of the four seasons, and “Sky Court Wing” rooms, which feature sweeping views of Lake Hamana. Hotel guests can enjoy the waters of the in-house onsen “Hanasaki no Yu,” Shizuoka Prefecture’s largest natural therapeutic hot spring, both on the day of their stay and the following day.
■ Health and Safety Measures
Temperatures are checked with a thermal camera upon entry to the building, and all staff are given health and temperature checks before starting work and are required to wear masks at all times when welcoming and providing service to guests.... Read More Temperatures are checked with a thermal camera upon entry to the building, and all staff are given health and temperature checks before starting work and are required to wear masks at all times when welcoming and providing service to guests. Disinfectant is available throughout the facility, and an acrylic shield is installed at the front counter. Additionally, surfaces commonly touched by guests, such as elevator buttons, are regularly disinfected. Seats in the dining area have been reduced, and buffet food items are pre-served onto small plates or served by a staff member. During cleaning, the air in guest rooms is exchanged, and all furnishings are replaced or sterilized. In addition, all guest rooms are equipped with disinfectant, which guests are encouraged to use. Other infection prevention measures to ensure guest safety include limiting the number of people allowed in the elevator and smoking area. *As of November 17, 2020

Hotel Wing International Hakata Shinkansenguchi




■ Facility Information
Located just a 4-minute walk from JR Hakata Station, this hotel has more than just comfortable rooms. It also offers large, relaxing public baths, a library lounge, and a breakfast service where bread and drinks are all free. Additionally, a car rental service is located on the 1st floor.
■ Health and Safety Measures
- Full-time and thorough cleaning staff - Ample ventilation - Hand-sanitizing stations set up throughout the hotel - Staff required to wear masks and undergo rigorous health monitoring - Shoe-sole disinfection via a sanitizing mat at the... Read More - Full-time and thorough cleaning staff - Ample ventilation - Hand-sanitizing stations set up throughout the hotel - Staff required to wear masks and undergo rigorous health monitoring - Shoe-sole disinfection via a sanitizing mat at the entrance - Individually-wrapped bread at breakfast (takeout also available) - Washable slippers that are disinfected daily in every room - Transportation via rental cars to avoid crowds * As of June 4, 2020

Huis Ten Bosch




■ Facility Information
Japan's largest theme park, located in Nagasaki Prefecture in Kyushu. The park boasts the world's largest illumination event, the latest VR attractions, and seasonal flowers blossoming in an European townscape, welcoming visitors with a wide variety of entertainment.
■ Health and Safety Measures
1) Entry requirements and request for cooperation - Masks required. Temperatures will be taken using infrared thermal detection systems (at the park entrance and museum entrance) - Hand sanitization - Cover mouth with handkerchiefs or pap... Read More 1) Entry requirements and request for cooperation - Masks required. Temperatures will be taken using infrared thermal detection systems (at the park entrance and museum entrance) - Hand sanitization - Cover mouth with handkerchiefs or paper towels when conversing during meals 2) Social distancing and ventilation to prevent air transmission Social distancing enforced at each venue by separating seating by 1 meter or more or limiting admission 3) Measures to prevent transmission through contact - Regular sanitization of areas that visitors frequently touch - Pocket tissues are distributed at the entrance (for people who wish to avoid touching doorknobs) - Antimicrobial mats installed at the entrance of Palace Huis Ten Bosch and hotel - Playground equipment and shopping baskets are regularly sanitized - QR codes are printed on the menus at the hotel and each restaurant so that guests who do not want to touch the menus can view them on their phones https://huistenbosch.co.jp/information/safety/ *As of December 2, 2020

IP CITY HOTEL Osaka – Imperial Palace Group



■ Facility Information
This hotel offers a luxurious experience in the heart of Osaka. Sightseeing attractions and popular destinations are located within walking distance. - Dotonbori, Shinsaibashi, and America-mura: 3 - 10 minutes - Kuromon Market, Nipponbashi Anime Town: 10 minutes - Osaka Castle: 15 minutes- Universal Studios Japan: 30 minutes - Kansai Airport: 50 minutes- Nara: 50 minutes; Kyoto: 60 minutes
■ Health and Safety Measures
-Staff wear masks, wash their hands, and gargle -Sanitizer is available throughout the premises -Lobby reception desk equipped with an acrylic protective screen -Communal high-touch areas (elevator buttons, etc.) are regularly disinfect... Read More -Staff wear masks, wash their hands, and gargle -Sanitizer is available throughout the premises -Lobby reception desk equipped with an acrylic protective screen -Communal high-touch areas (elevator buttons, etc.) are regularly disinfected -Spaces are thoroughly ventilated -Trays are used to exchange cash between customers and staff * As of May 29, 2020
■ Special Offer
Mention you saw us on the "Traveling Safely in Japan" page when checking in and receive a free 3D sheet mask (1 per guest)

Ishikawa Prefecture

■ Facility Information
Ishikawa Prefecture is positioned in the middle of the main island of Japan, facing the Sea of Japan. From the rich history of the central city Kanazawa, to traditional crafts, modern art, quintessential Japanese pastoral scenes, the beautiful nature of the Noto Peninsula, and the relaxing hot springs of Kaga, Ishikawa is the perfect destination where travelers can find everything they’re looking for.
■ Health and Safety Measures
Businesses all throughout Ishikawa Prefecture are taking measures to prevent the spread of coronavirus, and to help appeal to customers, the prefecture has created the Coronavirus Prevention Declaration. Businesses that follow the declaratio... Read More Businesses all throughout Ishikawa Prefecture are taking measures to prevent the spread of coronavirus, and to help appeal to customers, the prefecture has created the Coronavirus Prevention Declaration. Businesses that follow the declaration must take the following five basic prevention measures, in addition to other industry-specific measures: ①Proper distancing between people ②Placing alcohol disinfectant throughout their premises ③Wearing masks ④Ventilation and disinfection of the premises ⑤Health checks for employees Businesses that follow these guidelines will be able to put up the declaration as well as stickers that feature the prefectural mascot Hyakumankun. This way, customers can quickly see which measures a business is undertaking and feel reassured. Now you can enjoy the wonders of Ishikawa Prefecture with peace of mind! Ishikawa Prefecture’s Coronavirus Prevention Declaration website can be viewed here: https://ishikawa-act-against-covid19.jp/ * As of September 16, 2020

Ito-Yokado




■ Facility Information
Founded in 1920, Ito-Yokado has about 130 locations, including those in Hokkaido, Tokyo, and Osaka. This department store chain conveniently gathers everything tourists might need in one place, from travel necessities to souvenirs. You’ll find anything and everything, including Japanese brand makeup and desserts, as well as Japanese culinary staples like sushi and tempura.
■ Health and Safety Measures
In addition to offering alcohol hand disinfectant to customers, surfaces such as shopping baskets and escalator handrails are thoroughly disinfected. Staff members follow several measures to prevent infection, from wearing masks to checking... Read More In addition to offering alcohol hand disinfectant to customers, surfaces such as shopping baskets and escalator handrails are thoroughly disinfected. Staff members follow several measures to prevent infection, from wearing masks to checking their temperatures when arriving at work and frequently washing their hands. To maintain social distancing, vinyl sheets have been installed at cash registers and duty-free counters, and distance is maintained between seats at food courts and eat-in spaces. There are graphs that show crowding levels at various times of the day so that customers can avoid the most crowded times. There are also “Priority Registers” for pregnant women, the elderly, and those with disabilities so that all customers can shop with peace of mind. *As of August 28, 2020


■ Facility Information
This department store connected directly to Kyoto Station offers everything from the latest fashion to popular cosmetics, wagashi (traditional Japanese confections), matcha (green tea), fruit, and traditional crafts from long-established Kyoto shops. You will find the same kind of variety in the restaurant area, where guests can enjoy sukiyaki, tempura, tonkatsu, and so on. For the ultimate shopping experience, visit JR Kyoto Isetan today.Free Wi-Fi is available throughout the complex.
■ Health and Safety Measures
1. Store Health Initiatives - Regular disinfection of entrances and exits, escalators, elevators, shopping baskets, carts, and other areas/items that customers frequently come into physical contact with - Marked lines to help customers kee... Read More 1. Store Health Initiatives - Regular disinfection of entrances and exits, escalators, elevators, shopping baskets, carts, and other areas/items that customers frequently come into physical contact with - Marked lines to help customers keep a safe distance near registers and in frequently-crowded areas - Transparent sheets set up at grocery sections and transaction counters to protect against droplet infections 2. Employee Health Initiatives - Daily and thorough health monitoring, including all the employees checking their temperatures before their shifts - Always wearing a mask and keeping distance when assisting customers - Using hand sanitizer after each customer interaction 3. An Appeal to Our Customers - When shopping at Isetan, please wear a mask and make use of the hand sanitizing stations * Customers not wearing a mask will be refused entry to the store - Please refrain from shopping at Isetan if you have a temperature of 37.5℃ or higher or if you’re in poor health - Please observe social distancing when using the escalators, elevators, or lining up at the register * As of June 2, 2020
■ Special Offer
Introducing the Guest Card, which gets you a 5% discount on your shopping! Please apply at the tax-exemption counter. * This offer is only available to foreign tourists in Japan and other non-residents. Please bring your passport. * Some items are not covered by the promotion.

JR-West Hotels




■ Facility Information
JR-West Hotels is a hotel group directly connected to major bullet train stations such as Kyoto, Okayama, and Hiroshima. With their easily accessible location and highly attentive service, they will wholeheartedly provide guests with peace and quiet during their stay.
■ Health and Safety Measures
About JR-West Hotels' New Hygiene Policy "Clean & Safety" JR-West Hotels has established a new hygiene policy called "Clean & Safety," with its first priority being the safety of customers and employees. While they adjust to the "new norma... Read More About JR-West Hotels' New Hygiene Policy "Clean & Safety" JR-West Hotels has established a new hygiene policy called "Clean & Safety," with its first priority being the safety of customers and employees. While they adjust to the "new normal," JR-West Hotels aims to provide customers with an even more comfortable and safe stay by creating a hygienic environment with uncompromising standards for cleanliness and safety. Main initiatives include asking guests to wear masks, sanitize their hands, and take temperature and health checks. In addition to a regular cleaning schedule, frequently-touched areas in spaces such as the hotel lobby, guest rooms, restaurants, and shared restrooms are also cleaned and disinfected on a more frequent schedule. Employees wear masks, and policies to manage their health are also in place. For more information on these policies, please visit Jr-West Hotels' website. English: https://www.jrwesthotels.com/en/safety/

Kagoshima Port (Sakurajima Ferry)




■ Facility Information
A sea traffic agency that serves an important function by connecting the Sakurajima area with Kagoshima City (approx. 4 km), as well as connecting the Satsuma and Osumi peninsulas. A fleet of 5 ships run 65 round-trips per day (130 one-way trips), operating 24 hours/day and carrying 4.3 million passengers and 1.17 million vehicles per year. In addition to providing access to Sakurajima, Kagoshima’s premier tourist spot, the ships are also used as rescue vessels during emergencies.
■ Health and Safety Measures
①Temperature are checks required for all crew members prior to their shift ②Disinfection of handrails, etc. in passenger cabins is performed between trips ③Terminal building interiors are disinfected many times per day, including the escal... Read More ①Temperature are checks required for all crew members prior to their shift ②Disinfection of handrails, etc. in passenger cabins is performed between trips ③Terminal building interiors are disinfected many times per day, including the escalator, elevator buttons, etc. ④Signs urging mask usage are displayed in four languages (Japanese, English, Chinese, and Korean) at the ticket window, social distancing stickers are in place, and ticket window staff use a mask or face shield. Also, ・Thorough use of masks are required for crew members ・Passenger cabins are thoroughly ventilated ・Disinfectant is available in passenger cabins and at the Sakurajima and Kagoshima Terminals ・Announcements reminding passengers of infection prevention measures are played in passenger cabins and at the Sakurajima and Kagoshima Terminals ・Transparent film in place at terminal counters *As of January 4, 2021

Kanagawa Prefectural Government



■ Facility Information
Kanagawa Prefecture is located right next to Tokyo. From the sea to the mountains, the prefecture is full of places for tourists to explore, including the international city of Yokohama, the old town of Kamakura that was built up by the samurai, and the famous hot spring town of Hakone. Kanagawa eagerly awaits your visit!
■ Health and Safety Measures
Kanagawa Prefecture has created a leaflet for restaurants, accommodations, and other businesses that shows exactly what coronavirus prevention measures they are implementing. By having these businesses put this leaflet up for customers to se... Read More Kanagawa Prefecture has created a leaflet for restaurants, accommodations, and other businesses that shows exactly what coronavirus prevention measures they are implementing. By having these businesses put this leaflet up for customers to see, the prefecture hopes to create a safe environment for travelers. This leaflet is accompanied by a QR code as a part of the prefecture’s new LINE Coronavirus Alert System. This system will allow patrons to quickly find out if they’re at risk for the coronavirus, as well as make it easier to follow up on any potential outbreaks. It does this by sending a message through LINE to everyone who has scanned the QR code who had been in the same facility at around the same time as someone else who caught the coronavirus. Kanagawa Prefecture has also released the Handbook for Travelers to Prevent COVID-19 Infection. Inside it, you’ll find cautionary notes as well as tips on etiquette for travelers before and during their Japan trip. This is yet another way that the prefecture is attempting to prevent the spread of the coronavirus as well as ensure the safety of travelers, so please do make use of it! Take precautionary measures to ensure you don’t catch the coronavirus, and have a wonderful trip to Kanagawa Prefecture! *As of August 25, 2020

Kansai International Airport

■ Facility Information
The gateway to the Kansai region. It has two runways (4,000 meters and 3,500 meters long) and operates 24 hours a day. The airport offers 1,570 flights per week, flying to a total of 91 cities in 26 countries (as of summer 2019).
■ Health and Safety Measures
• Airport staffs are wearing masks • Areas that passengers often use such as counters, security checkpoints, and escalators are thoroughly disinfected and cleaned • Disinfectant for customers has been placed throughout the terminals • For... Read More • Airport staffs are wearing masks • Areas that passengers often use such as counters, security checkpoints, and escalators are thoroughly disinfected and cleaned • Disinfectant for customers has been placed throughout the terminals • For passengers boarding domestic flights, thermal screening (taking passengers’ temperatures) is included in airport security • Transparent vinyl curtains are installed at registers and counters, as necessary, to prevent coronavirus droplet infection • Restrooms are regularly cleaned and sanitized, and use of hand driers has been suspended • Announcements are broadcast within the terminal, and posters on infection control are on display • Social distancing is enforced in spaces such as security checkpoints and waiting areas (As of June 25, 2020)



■ Facility Information
A Japanese restaurant on the banks of Lake Hamana. Enjoy fresh seafood dishes and aromatic grilled unagi (eel) together with fantastic views.
■ Health and Safety Measures
All staff members wear masks; hand sanitizers are installed at the entrance; 24-hour ventilation; menus, tables, chairs and check holders disinfected after each use; 1.5m distance between tables; bags provided for masks to be placed in durin... Read More All staff members wear masks; hand sanitizers are installed at the entrance; 24-hour ventilation; menus, tables, chairs and check holders disinfected after each use; 1.5m distance between tables; bags provided for masks to be placed in during meals, etc. *As of December 8, 2020

Kashima Harvest




■ Facility Information
All-you-can-eat strawberry picking. After registration, guests are invited to the greenhouse for a 60-minute strawberry-picking experience. There is condensed milk available. Period: January - Golden Week in May. Prices change monthly. Strawberries are also sold in the shop.
■ Health and Safety Measures
Guests are asked to sanitize their hands using alcohol-based sanitizer and to have their temperatures taken at the time of registration. Anyone with a temperature of 37.5°C or above may not enter. Entry may be restricted during busy times (w... Read More Guests are asked to sanitize their hands using alcohol-based sanitizer and to have their temperatures taken at the time of registration. Anyone with a temperature of 37.5°C or above may not enter. Entry may be restricted during busy times (weekend mornings). Staff wear masks and face shields; vinyl curtains installed. Cashless payment available. *As of December 9, 2020

Kawaba Onsen Kayabuki-no-Gensen Yuyado Yutorian


■ Facility Information
When you visit this onsen (hot spring) inn, you’ll be greeted by a rural scene of the many traditional thatched-roof homes that have been transported and reconstructed here from all over Japan. The water of the hot springs at this inn has a pH level of 9.2 and will leave you with silky smooth, beautiful skin. For dinner, enjoy Japanese dishes filled with originality made from seasonal local ingredients. Within the inn, you’ll also find works by living national treasures, folk crafts, and other artworks that you can admire to your heart’s content.
■ Health and Safety Measures
The inn’s coronavirus prevention measures to ensure the safety of the guests and staff are detailed below: • All staff will wear face masks. • All staff will undergo temperature and health checks at the beginning of their shifts. Only thos... Read More The inn’s coronavirus prevention measures to ensure the safety of the guests and staff are detailed below: • All staff will wear face masks. • All staff will undergo temperature and health checks at the beginning of their shifts. Only those cleared will be allowed to work. • All staff will observe strict handwashing and gargling protocols. • A sneeze guard has been installed at the front desk. • Social distancing markers have been set up by the front desk. • All guestrooms and public spaces will be aired out by opening the windows. They will be thoroughly cleaned using hypochlorous acid. • Hand sanitizer has been set up in 30 locations around the hotel. • For the time being, all meals will be served inside guestrooms. • Guests will be asked to check their temperature before entering the hotel. The inn has a total of 18 rooms, with 8 rooms in its main building and 10 rooms in Yuzan, its annex. As there is a good amount of separation between each room and all the rooms are spacious, you can rest assured of your safety. Furthermore, all the windows in the guestrooms can be freely opened or closed, so you can ventilate the room whenever you please. *As of June 2020 *The above measures may be updated based on recommendations by the Japanese government or related institutions

Keihan Railway


■ Facility Information
A railway connecting Osaka, Kyoto, and Shiga Prefectures. An average of about 800,000 passengers use the railway every day, both to commute to school and work, and to travel to Osaka, Kyoto, and Lake Biwa. It also offers special vehicles offering a superior experience, including double-decker trains and special “Premium Cars” with reserved seating.
■ Health and Safety Measures
• All staff members interacting with customers (including staff aboard trains and in stations) are wearing masks * In exceptional cases - such as on outdoor platforms where social distancing is being observed - staff members may take off th... Read More • All staff members interacting with customers (including staff aboard trains and in stations) are wearing masks * In exceptional cases - such as on outdoor platforms where social distancing is being observed - staff members may take off their masks to prevent heatstroke. • Ventilation on board through continuous air conditioning and opening windows • Public announcements on board and in stations • On-board disinfections (all train cars are disinfected sequentially) • Hand soap is placed in restrooms in major stations; hand dryers are suspended • Smoking areas within stations are closed (As of June 10, 2020)

Keio Plaza Hotel Tokyo

■ Facility Information
Keio Plaza Hotel takes pride in being a “truly welcoming” hotel. Their proficient staff deliver first-class services to all guests. When you visit, you’ll be met at the entrance by a smiling doorman and bellboy. At this warm and friendly hotel, you can expect the staff to get to know you and even greet you by name.
■ Health and Safety Measures
Following the lifting of the state of emergency by the Japanese government, Keio Plaza Hotel is implementing the coronavirus prevention measures below with the “new normal” in mind. These measures will not only ensure the safety of both gues... Read More Following the lifting of the state of emergency by the Japanese government, Keio Plaza Hotel is implementing the coronavirus prevention measures below with the “new normal” in mind. These measures will not only ensure the safety of both guests and staff, but also guarantee a relaxing stay for everyone. Public Spaces • Alcohol sanitizer has been placed throughout the premises and there are now stricter cleaning protocols • Wearing of masks while interacting with guests Accommodations • Guests are asked to fill out a health questionnaire during check in • To avoid congestion, only 5 guests or fewer will be allowed at the front desk or inside elevators at any given time Restaurants • Guests’ temperatures will be checked at the restaurant entrance with a non-contact thermometer • Sufficient social distance between guests will be observed • All staff handling food and drinks will wear gloves • To guarantee adequate hygiene standards, restaurants will undergo additional cleaning and disinfection during business hours Event Spaces • All seating will be arranged to allow guests to observe social distancing • Guests will be asked to disinfect their hands when entering or leaving the venue • Booths will be set up in a one-booth-apart fashion *As of July 17, 2020

Kirishima Open-Air Museum




■ Facility Information
An outdoor art museum opened in October 2000 on the slopes of Mt. Kurino in Kagoshima’s Yasui-cho. At the center of the roughly 13-hectare grounds is the Art Hall, outdoor gallery, and sprawling Forest Zone, which together house 23 outdoor exhibits and 43 indoor ones. On display in the Art Hall are a mix of permanent and special exhibitions.
■ Health and Safety Measures
Visitors are required to sanitize their hands and undergo a temperature check before entering, and masks are required in the facility. Infection-preventing barriers are in place at the reception, and spots in line are separated to avoid cro... Read More Visitors are required to sanitize their hands and undergo a temperature check before entering, and masks are required in the facility. Infection-preventing barriers are in place at the reception, and spots in line are separated to avoid crowding during busy times. Within the building, masks are required, sufficient space is maintained between visiting parties, and the number of entries is limited during busy periods. Indoor spaces have hand sanitizer available at the entry to each room, and air is constantly circulated. Handrails within exhibition spaces, elevator buttons, and so on are disinfected. Disinfectant is available at the entrance to the cafe, and tables and chairs are arranged with adequate space between each. *As of December 27, 2020

Kiyomizu-dera Temple

■ Facility Information
The temple is famous for the “Hinoki Wooden Stage of Kiyomizu,” a wooden structure put together using “gake-zukuri,” a construction style that does not involve any nails, and that features enormous columns of zelkova wood, up to 12 meters in length. Combined with the traditional streetscapes on the road leading up it, Kiyomizu-dera Temple is a well-known location filled with domestic and international visitors.
■ Health and Safety Measures
• Use of masks by staff members • Vinyl sheets are installed where customers interact with staff • Alcohol disinfectant is placed throughout the temple premises • To prevent infection, "tainai-meguri" (visits to the temple’s hidden room) ... Read More • Use of masks by staff members • Vinyl sheets are installed where customers interact with staff • Alcohol disinfectant is placed throughout the temple premises • To prevent infection, "tainai-meguri" (visits to the temple’s hidden room) have been on hiatus since March 23, 2020 *As of June 1, 2020



■ Facility Information
Located on Shibuya’s Koen-dori, Kugatsudo strives to offer a “healthy ramen,” one that forgoes artificial flavorings and instead brings out the full flavor of natural ingredients. Enjoy the sweet and flavorful taste of their natural soy sauce ramen!
■ Health and Safety Measures
~Kugatsudo’s Coronavirus Prevention Measures~ ● Each time a guest leaves, the table and chairs are disinfected with alcohol. ● The restaurant is ventilated periodically. ● Areas that customers come into frequent contact with (including do... Read More ~Kugatsudo’s Coronavirus Prevention Measures~ ● Each time a guest leaves, the table and chairs are disinfected with alcohol. ● The restaurant is ventilated periodically. ● Areas that customers come into frequent contact with (including doorknobs and ticket vending machines) are frequently disinfected. ● Staff members with temperatures above 37.5°C, or who are feeling unwell, will refrain from coming to work. ● Staff members wear masks and frequently disinfect their hands. ● There are fewer seats than usual to ensure social distancing. ~Requests for Customers~ ● Please wear a mask where possible (i.e. when not eating). ● Please disinfect your hands when entering. ● Guests with temperatures above 37.5°C, or who are feeling unwell, are asked to refrain from entering. ● Please keep a 2 m distance when lining up. * As of May 28, 2020

Kumamoto Castle



■ Facility Information
Considered as one of Japan’s three famous castles, Kumamoto Castle is registered as a Special Historic Site of Japan. It suffered a great deal of damage in the 2016 Kumamoto earthquake, but a specially-constructed walkway now allows visitors to get a glimpse of the damage and see the repair work that is underway.
■ Health and Safety Measures
・Visitors experiencing symptoms such as fever, a cold, or loss of taste are restricted from entering. ・Signs announcing visitor limits and infection countermeasures have been installed. ・Thorough enforcement of mask use within the facili... Read More ・Visitors experiencing symptoms such as fever, a cold, or loss of taste are restricted from entering. ・Signs announcing visitor limits and infection countermeasures have been installed. ・Thorough enforcement of mask use within the facility. ・A vinyl curtain has been installed at the ticket counter. ・Disinfectant is available at the entrance and at various locations throughout the facility. Visitors are also encouraged to follow proper handwashing practices. ・Cessation of hand dryer use in bathrooms. ・Frequent cleaning within the facility. ・Guests are recommended to download the COVID-19 contact tracing app (COCOA) prior to visiting the castle. ・Visitors’ contact information is collected upon entry. *As of December 28, 2020





■ Facility Information
Opened 46 years ago as a cafe located in a kura (storage house) that was built in the 12th year of the Meiji period (approx. 140 years ago). Popular for its layout with a mezzanine.
■ Health and Safety Measures
Staff wear masks, practice hand sanitization, and frequently ventilate the room to avoid the Three Cs (closed spaces, crowded places, close contact). *As of November 16, 2020

Kura Sushi


■ Facility Information
A major chain of conveyor-belt sushi restaurants. There are 460 locations within Japan, in addition to stores in America and Taiwan. It receives high marks not just for flavor but also for food safety, as it uses carefully-selected Japanese rice, and its ingredients and flavorings are without additives (artificial flavorings, artificial sweeteners, food dyes, artificial preservatives).
■ Health and Safety Measures
• All dishes have “sanitary sushi covers” to protect the sushi from both dust and viruses. • Sanitary vinyl sheets are installed between tables • Sanitary vinyl sheets are installed at the cash register • Strengthened disinfection for int... Read More • All dishes have “sanitary sushi covers” to protect the sushi from both dust and viruses. • Sanitary vinyl sheets are installed between tables • Sanitary vinyl sheets are installed at the cash register • Strengthened disinfection for interior devices and utensils • Tables are disinfected with alcohol between customers • Customers can order by smartphone (only for customers who have installed Kura Sushi's official smartphone app) • Staff members get health checks, and hand-washing and gargling requirements are strictly enforced • Stricter mask-wearing rules for staff members • Alcohol disinfectant is available * As of June 19, 2020

Kusatsu Onsen Hotel Village




■ Facility Information
Enjoy a tranquil moment 1,200 meters up the mountain amongst the beautiful nature of the four seasons. The vast grounds of the hotel resort—some 7 times as large as Tokyo Dome—feature not only accommodation facilities, but a pool, relaxation facilities, and other activities, making it loved by guests young and old alike.
■ Health and Safety Measures
In order to ensure each of our guests a safe and comfortable stay, we are implementing the measures below. Temperature checks for guests entering the resort; hand sanitizer available at multiple locations around the facility; thorough hand ... Read More In order to ensure each of our guests a safe and comfortable stay, we are implementing the measures below. Temperature checks for guests entering the resort; hand sanitizer available at multiple locations around the facility; thorough hand sanitizing by staff; installation of acrylic shields; shortening of check-in procedures; regular ventilation of air; social distancing at front desk ensured by limiting simultaneous use; and identical prevention measures in place at restaurant, public bath, and other activity facilities. Additionally, customers are requested to wear masks in all public spaces, sanitize their hands, and practice social distancing. When riding the shuttle bus as well, guests are required to wear masks to ensure the safety of fellow passengers. *As of November 18, 2020

Kyoto Cycling Tour Project



■ Facility Information
This group provides guided cycling tours showing you the special, less-known side of Kyoto, and also provides rental bicycles that allow visitors to escape the stress of large crowds and congestion. It is an excellent option for both first-time and repeat visitors.
■ Health and Safety Measures
Ensuring the safety and comfort of customers and staff is their first priority. In addition, they are currently prioritizing those with reservations, in order to prevent congestion and crowding. Infection prevention measures undertaken: - ... Read More Ensuring the safety and comfort of customers and staff is their first priority. In addition, they are currently prioritizing those with reservations, in order to prevent congestion and crowding. Infection prevention measures undertaken: - To prevent droplet transmission, staff members are wearing masks. - Reception and guidance are taking place outdoors. - Surfaces that customers directly touch, including items at the reception desk and helmets, are disinfected with chlorine and alcohol after each use. - The initial guidance will take as little time as possible. - There are strict health management and infection prevention measures in place for staff members. Requests for customers: - Restrooms and washbasins cannot be used. - Please wear a mask and disinfect your hands. - Those in ill health are asked to refrain from using the service. - Reception must be conducted by a single representative. - Those waiting at reception are asked to maintain an appropriate distance. - All guests will undergo a temperature and health check before embarking on the tour. - Please maintain social distancing through the tour and avoid crowds. * As of June 26, 2020
■ Special Offer
Mention the “Traveling Safely in Japan” page while making your reservation, and get 10% off!

Lawson

■ Facility Information
A major convenience store chain in Japan. You can find all variety of lifestyle goods here, including groceries and household goods. In particular, Lawson Original Sweets allows you to enjoy top-class desserts on a whim; every new item release becomes the talk of the town.
■ Health and Safety Measures
• Vinyl sheet installed at cash registers to prevent droplet infections • Use of masks by staff members • Alcohol disinfectant is available • During payments, change is exchanged with a tray rather than handed directly • Improving ventil... Read More • Vinyl sheet installed at cash registers to prevent droplet infections • Use of masks by staff members • Alcohol disinfectant is available • During payments, change is exchanged with a tray rather than handed directly • Improving ventilation, including by periodically keeping the front door open • Maintaining social distance • Publishing the most crowded times for each location *As of June 5, 2020

Lock Heart Castle

■ Facility Information
Lock Heart Castle, located amidst magnificent natural scenery, is a historic Scottish castle moved and reconstructed block-by-block. It has been used numerous times as a shooting location for TV series in Japan.
■ Health and Safety Measures
• Get your temperature checked When entering, your temperature will be checked, and those with a temperature over 37.5℃ or displaying cold symptoms will be refused entry. • Wear a mask Guests are required to wear masks. However, if it’s t... Read More • Get your temperature checked When entering, your temperature will be checked, and those with a temperature over 37.5℃ or displaying cold symptoms will be refused entry. • Wear a mask Guests are required to wear masks. However, if it’s too hot or humid, guests may take off their masks while outside and while maintaining a proper distance from others. Guests should take used masks home with them. Guests should observe proper hygiene etiquette when coughing or sneezing. • Maintain proper social distancing At the cash registers, markers have been placed on the ground, so guests can maintain a proper distance when lining up. • Washing and disinfecting hands Hand sanitizer has been placed at the entrance, exhibition room, shop, restaurant, and restrooms. Guests are asked to frequently use the sanitizer and wash their hands. * As of October 26, 2020
■ Special Offer
Show the “Traveling Safely in Japan” page to get 100 yen off.

Manza Prince Hotel




■ Facility Information
Manza, a high-altitude onsen located 1,800m above sea level, is known for its water with a notably high concentration of sulfur and is often referred to as the onsen that is closest to the stars. The hot springs offer fantastic views of seasonal landscapes.
■ Health and Safety Measures
Prince Hotels have developed the Prince Safety Commitment as a new protocol for hygiene and disinfection, to provide guests with a safe and clean environment to enjoy their stay in. ■Stronger measures for employee hygiene All employees are... Read More Prince Hotels have developed the Prince Safety Commitment as a new protocol for hygiene and disinfection, to provide guests with a safe and clean environment to enjoy their stay in. ■Stronger measures for employee hygiene All employees are required to have their temperatures taken, to wash their hands and gargle before starting work, and to wear masks at all times. ■Health checks for guests Guests are asked to sanitize their hands and to have their temperatures taken when arriving at the hotel or any of the restaurants on site. ■Promoting cleaning and disinfection Particular attention is paid to thoroughly disinfect surfaces, such as furnishings in guest rooms and restaurants, that are frequently touched by large numbers of people. ■Thorough countermeasures to prevent the spread of droplets Installing screens to prevent droplets and ensuring social distancing. See here for details: https://www.princehotels.com/en/safety/ *As of December 9, 2020

Mount Rokko Country House


■ Facility Information
Taking full advantage of its surrounding hilly area, the Mount Rokko Country House is a place where families or groups of friends can spend the entire day. There is always something to do here, from play areas for children to the rose garden for adults, or the hugely popular Summer Snow Festival, held every summer for over 40 years.
■ Health and Safety Measures
- Protective sheets - Mandatory wearing of masks - Maintaining social distancing *As of June 8, 2020

NIPPONIA MINO MERCHANT TOWN


■ Facility Information
Located in Mino, the town of washi paper-making, this inn occupies a building that was once the secondary home of a paper-material retailer. Through its refined decor with a design based on washi, the warm hospitality provided by its local staff, and its breakfasts made from locally-sourced ingredients, the inn allows you to fully enjoy this town made by washi.
■ Health and Safety Measures
● Alcohol hand-sanitizer has been placed throughout the inn ● A vinyl sheet has been installed at the front desk to prevent droplet transmission ● During cleanings, staff wear masks and gloves, ventilation is assured, and frequently-touche... Read More ● Alcohol hand-sanitizer has been placed throughout the inn ● A vinyl sheet has been installed at the front desk to prevent droplet transmission ● During cleanings, staff wear masks and gloves, ventilation is assured, and frequently-touched surfaces such as doors and handrails are thoroughly disinfected. ● Staff wear masks when interacting with customers ● A “smart check-in” system has been introduced: rather than staff showing guests around their rooms, they are guided from the front desk to the door. ● Breakfasts are brought to the guest rooms for safety and peace of mind. ● Guests can check out by simply leaving their keys in their room—no interactions with staff necessary. ● Staff members’ health is closely monitored: they wash their hands, gargle, undergo temperature checks, and use disinfectant. Those with a temperature above 37.5°C or who are feeling ill are prevented from coming to work. ● Requests for customers: - Please disinfect your hands upon entry and undergo a temperature check. - Please contact the inn beforehand if you exhibit symptoms such as nausea or have a temperature above 37.5°C. - The staff will explain at check-in to please contact the front desk immediately if you begin experiencing a fever or cough during your stay. * This list will be updated as necessary, in line with guidelines from the Japanese government and partner organizations. * As of August 12, 2020

Nippori-Toneri Liner

■ Facility Information
A 9.7 km line connecting Nippori Station (Arakawa-ku) with the Toneri area (Adachi-ku). It’s a modern transit system operated autonomously by a computer system.
■ Health and Safety Measures
• Straps and handrails on train cars are regularly disinfected • Ticket machines, escalator and stair handrails, and other station machinery within stations are regularly disinfected • Ventilation on board via air-conditioning systems and ... Read More • Straps and handrails on train cars are regularly disinfected • Ticket machines, escalator and stair handrails, and other station machinery within stations are regularly disinfected • Ventilation on board via air-conditioning systems and open windows • Alcohol disinfectant is available (including in station offices) • Use of hand dryers within station restrooms is suspended • Announcements are broadcast asking for cooperation on preventing infection • Masks are used by staff members • For staff members, hand washing and gargling is strictly enforced *As of May 26, 2020

Osaka Metro



■ Facility Information
A subway network covering Osaka Prefecture. There are 9 subway lines that allow you to conveniently reach major tourist sites, including Umeda (Osaka’s leading business district), Namba, Osaka Castle, Sumiyoshi Taisha Shrine, Universal Studios Japan, and the Tsutenkaku Tower.
■ Health and Safety Measures
- Alcohol disinfectants are installed at the following locations: • Subway: Fare gates (237 locations), lost and found, Osaka Metro information counters (3 locations), commuter pass sales counters (14 locations) • Within underground shoppi... Read More - Alcohol disinfectants are installed at the following locations: • Subway: Fare gates (237 locations), lost and found, Osaka Metro information counters (3 locations), commuter pass sales counters (14 locations) • Within underground shopping centers (20 locations in 6 underground shopping centers) - The following locations are disinfected every day: • Subway: Stations (133) • Within train cars (1,364 cars), lost and found, Osaka Metro information counters (3 locations), commuter pass sales counters (14 locations). *Osaka Metro train cars are disinfected as they enter the train yard. • Facilities throughout underground shopping centers (6 centers in total) - Announcements will be broadcast (in stations, trains, underground shopping centers) • Asking for cooperation on telecommuting and staggered commutes • Asking for cooperation on infection-prevention measures including washing hands, gargling, disinfecting with alcohol, coughing etiquette, wearing masks, and refraining from conversations on board - Infection-prevention measures within the subway • For ventilation purposes, windows will be kept open at both ends of each subway car (all lines except the New Tram) • Hand dryers are suspended in restrooms • Measures at commuter pass counters: 1) Markers are placed on the ground so that those in line can maintain social distancing; 2) Vinyl sheets have been installed at PiTaPa counters in Umeda, Namba, and Tennoji Stations • Vinyl sheets have been installed at counters near fare gates, where staff members directly interact with customers • Plasmaclusters* have been installed in the transport control center and electric control center that oversee the subway *Plasmacluster is a Sharp registered trademark. • All staff members involved in operating trains are wearing masks * In exceptional cases - such as on outdoor platforms where social distancing is being observed - staff members may take off their masks to prevent heatstroke. (As of June 5, 2020)

Ouchi Juku Tourism Association




■ Facility Information
Prides itself in its townscape with thatched roof houses and a beautiful river that flows on both sides of the road.
■ Health and Safety Measures
Measures are taken to avoid the Three Cs (closed places, crowded places, and close contact) by practicing hand washing using soap, mask wearing, frequent ventilation and sanitization, and reducing seating. *As of November 16, 2020

Oyado Tamaki




■ Facility Information
Located by the entrance to the stone steps of Ikaho Onsen, this is a fully Japanese-style hot spring inn whose hallways are lined with tatami mats. You can enjoy two different springs, one golden and one silver. The entire inn’s interior is personally decorated by the proprietress according to Japanese seasonal themes.
■ Health and Safety Measures
This inn is registered as a “Stop Corona” facility by Gunma Prefecture, and as part of having that qualification, implements coronavirus prevention measures according to a manual. It takes care to avoid the “3 C’s” and ventilate the air. It ... Read More This inn is registered as a “Stop Corona” facility by Gunma Prefecture, and as part of having that qualification, implements coronavirus prevention measures according to a manual. It takes care to avoid the “3 C’s” and ventilate the air. It even prepared a virus response manual during Japan’s State of Emergency and is prepared for all sorts of possibilities. Guests can feel at ease when stopping by. * As of October 26, 2020
■ Special Offer
If you mention the “Traveling Safely in Japan” page when booking your reservation, you can get free coffee at the lounge.

Rokko Alpine Botanical Garden

■ Facility Information
Located at an elevation of around 700 m, this botanical garden experiences average temperatures 5℃ lower than surrounding urban areas, causing its winters to come early and summers to be late. Autumn foliage starts to appear here around mid-October, and the best time to enjoy it is early November. Fans of alpine flora should visit the Rokko Alpine Botanical Garden around May - June.
■ Health and Safety Measures
- Protective sheets - Mandatory wearing of masks - Maintaining social distancing *As of June 8, 2020


■ Facility Information
The Rokko Cable Car travels 1.7 km along a steep mountainside, taking it 500 m up and necessitating a staircase floor design for the lift. The top of the mountain is 3°C colder than the base station, and many will be surprised at the sudden drop in temperature. The passengers of the Rokko Cable Car get to enjoy beautiful, seasonal scenery, singing birds, and the occasional appearance of wild animals.
■ Health and Safety Measures
- Infection prevention sheets set up at ticket gates - Faceguards - Maintaining a safe distance at ticket gates - Regular alcohol disinfection - Mandatory wearing of masks *As of June 8, 2020

Rokko Garden Terrace



■ Facility Information
People from all over the country visit this popular spot because of its unmatched panoramic views, stretching to the Port of Kobe and across Osaka Bay all the way to Wakayama. In the evening, you can also see people proposing to their loved ones in the terrace’s restaurant or cafe! This is one tourist destination you don’t want to miss.
■ Health and Safety Measures
- Protective sheets - Mandatory wearing of masks *As of June 8, 2020

Rokko International Musical Box Museum
■ Facility Information
Mechanical musical boxes were developed in the 20th century, long before the advent of digital devices. Back then, you could hear their sounds everywhere, and even today, they can astound us with their marvelous technology and massive size. The Rokko International Musical Box Museum holds two musical box concerts an hour, bringing the music of the past to the present.
■ Health and Safety Measures
- Infection prevention sheets set up at all counters - Concert admissions by reservation only - The music box assembly activity is available only by reservation and to a limited number of visitors. Please make your reservation by phone or ... Read More - Infection prevention sheets set up at all counters - Concert admissions by reservation only - The music box assembly activity is available only by reservation and to a limited number of visitors. Please make your reservation by phone or on the official website, up to 15 minutes beforehand. - Mandatory wearing of masks *As of June 8, 2020

Sagamiko Resort Pleasure Forest




■ Facility Information
This park is located close to JR Sagamiko Station, about an hour from Shinjuku. In addition to a mountaintop athletic center and an amusement park area with mini roller coasters, it offers an outdoor zone where you can experience everything from day-trip camping to a full-fledged camping experience. There are day-trip hot spring experiences as well! It’s an amusement park and resort where you can truly experience everything.
■ Health and Safety Measures
・Visitors must take a temperature test, sanitize their hands, and wear a mask when entering ・Attractions are sanitized with alcohol periodically ・Visitors are encouraged to maintain appropriate distance when lining up ・On-site restaurants... Read More ・Visitors must take a temperature test, sanitize their hands, and wear a mask when entering ・Attractions are sanitized with alcohol periodically ・Visitors are encouraged to maintain appropriate distance when lining up ・On-site restaurants are implementing measures such as spacing out tables and using disposable tableware ・Indoor spaces are ventilated ・Alcohol disinfectant has been placed throughout the premises ・Staff must wear masks, undergo health checks including temperature exams, and disinfect their hands frequently * As of September 28, 2020

SAKU REN JIMBOCHO

■ Facility Information
Opened in February 2018, SAKU REN JIMBOCHO is located just a minute's walk from Jimbocho Station. The Nippon Budokan and Tokyo Dome arenas are conveniently situated within walking distance. All rooms offer free Wi-Fi, Simmons beds, HD Panasonic TVs with free video on demand, and a Sega Toys Homestar Planetarium device. Panasonic NanoCare Facial Steamers are also available.
■ Health and Safety Measures
- Common floors and guest rooms are thoroughly disinfected with sodium hypochlorite solution - Lobby and guest room corridors are periodically ventilated - Front desk is equipped with a protective screen and alcohol hand sanitizer - St... Read More - Common floors and guest rooms are thoroughly disinfected with sodium hypochlorite solution - Lobby and guest room corridors are periodically ventilated - Front desk is equipped with a protective screen and alcohol hand sanitizer - Staff wear masks and gloves, wash their hands and gargle, and take health and temperature checks before starting work - Staff strictly adhere to preventative guidelines (*) - All rooms are equipped with Panasonic Nanoe humidifying air purifiers and disinfectant sheets - Guest rooms are periodically sanitized with an ozone deodorizing device. (Ozone has been shown to have antibacterial properties that are effective in preventing the spread of the coronavirus.) - Trays are used to transfer cash and credit cards between customers and staff (*) Preventative guidelines for staff - Regular hand washing and gargling - Avoiding touching the face, eyes, and nose whenever possible - Staying hydrated - Taking steps to boost the immune system - Avoiding the "three Cs": closed spaces, crowded places, and close contact settings - Wearing masks and practicing social distancing when outside - Avoiding non-urgent long-distance and overseas travel and avoiding going to gyms, karaoke rooms, concerts, and public events Public safety requests for guests - Checking in one group at a time - Using hand sanitizer, getting a temperature check, and filling in a health check form when checking in - Paying with cards rather than cash - Avoiding large gatherings of groups in the lobby - Avoiding taking the elevator with other groups * As of May 28, 2020

Sand Bath Hall SARAKU
■ Facility Information
Sand bath hot springs, which are unusual anywhere in the world and have a history of over 300 years, use hot springs that naturally form on the beach. There are sand baths at the water's edge that can be used during low spring tide, as well as sand baths along the shore that are available all year. With the heat from the hot springs and the weight of the sand enhancing blood circulation, the sand bath hot springs here are said to be beneficial for both health and beauty.
■ Health and Safety Measures
・Customers undergo temperature checks with a thermography camera before entering. Anyone with a temperature of 37.5°C or above will be denied entry, as well as groups. ・Hands must be sanitized and masks must be worn. ・All staff members mu... Read More ・Customers undergo temperature checks with a thermography camera before entering. Anyone with a temperature of 37.5°C or above will be denied entry, as well as groups. ・Hands must be sanitized and masks must be worn. ・All staff members must wear masks. ・There are restrictions on entry at crowded times, and acrylic screens are installed at the reception counter. ・To prevent infections, smartphones and cameras cannot be taken into the sand bath areas. ・Alcohol hand sanitizers are installed throughout the facility. *As of December 11, 2020

Shibukawa Donya




■ Facility Information
Shibukawa Donya, which once flourished as a wholesaler of dried Pacific herring, dried codfish, and other seafood, has transformed into a restaurant serving local Aizu cuisine in its historic buildings that were built during the Meiji and Taisho periods.
■ Health and Safety Measures
Specific coronavirus prevention measures are as follows: ・ Alcohol-based sanitizers are installed at the entrance and bathrooms ・ Proper health management, such as checking employees' temperatures daily ・ Employees must wear masks ・ Soci... Read More Specific coronavirus prevention measures are as follows: ・ Alcohol-based sanitizers are installed at the entrance and bathrooms ・ Proper health management, such as checking employees' temperatures daily ・ Employees must wear masks ・ Social distancing between parties, and restricting number of guests when necessary ・ Tables/counters disinfected between guests ・ Use of cash trays when exchanging cash ・ Installation of an acrylic screen between the cash register and guests (In accordance with guidelines issued by Zenkoku Seikatu Eisei Dogyou Kumiai Chuokai for the continuation of recreational dining businesses) *As of November 27, 2020





■ Facility Information
A wonderful restaurant specializing in fish. Offers a wide selection of kushiyaki (grilled skewers). Fresh seafood is procured directly from the market every day. Seasonal dishes available.
■ Health and Safety Measures
Always be aware of "ventilation," "speaking volume," and the "Three Cs (closed places, crowded places, close contact)" to prevent case clusters. Implement the following measures and make sure they are communicated to customers and displayed... Read More Always be aware of "ventilation," "speaking volume," and the "Three Cs (closed places, crowded places, close contact)" to prevent case clusters. Implement the following measures and make sure they are communicated to customers and displayed in the store: ・Hand sanitizers will be made available at the entrance and in the bathroom ・Appropriate air filtration systems will be installed and the air regularly ventilated (windows and doors will be opened on a regular basis and the filtration system will be used at all times) ・Tables and chairs will be configured to ensure a distance of 2 m (at least 1 m) between parties and tables will be divided with partitions (acrylic or similar) ・Parties sitting at the counter will be seated to ensure appropriate distancing ・When multiple parties share a table, they will be seated so that they do not face each other and will be separated by partitions on the table *As of November 17, 2020
■ Special Offer
Receive 1 free glass of draft beer if you tell the staff that you saw the restaurant on the "Traveling Safely in Japan" page when visiting.

Sushiro




■ Facility Information
Chosen as No. 1 in the sushi business for nine straight years, Sushiro is an incredibly popular sushi chain with an extensive menu that has over 130 dishes, including 80 types of sushi. We particularly recommend their monthly specials, made with the finest selection of seasonal ingredients. You can now reserve your seats on their app, so make your way to Sushiro today!
■ Health and Safety Measures
“Tasty sushi for all. Tasty sushi for the heart,” is Sushiro’s philosophy. In order to ensure the safety of their customers, they are currently implementing the following hygiene protocols. [Kitchen] • Thorough handwashing During their ... Read More “Tasty sushi for all. Tasty sushi for the heart,” is Sushiro’s philosophy. In order to ensure the safety of their customers, they are currently implementing the following hygiene protocols. [Kitchen] • Thorough handwashing During their entire shift, Sushiro employees have to wash their hands in the manner specified by the company. Two handwashes are required before entering the kitchen. All locations will have a designated handwashing inspector who will check if the staff is following company guidelines. Video cameras will also be installed to allow monitoring from the head office. • Staff health checks Staff shall undergo health checks based on a specially-prepared list. The list even includes items such as whether or not their hair is safely secured under their hats. • Regular disinfection Sushiro promotes hygiene by having staff frequently wash their hands and change their gloves, and by tidying up and disinfecting the kitchen. [Dining Area] • Hand sanitizer has been placed at all entrances and exits • Plastic sheets have been installed at registers • Seating observes social distancing guidelines • All surfaces are thoroughly disinfected (in addition to regular cleaning) *As of July 17, 2020

Takashimaya

■ Facility Information
One of Japan’s most iconic department stores, Takashimaya traces its origins to Kyoto in 1831. Today it operates 17 stores throughout the country, including Tokyo, Osaka, Yokohama, and Kyoto, each offering everything from foods such as freshly-made side dishes, desserts, and sake to the latest fashion items. In Osaka, you will find the Takashima Archives, where you can find exhibits on the history and culture of Japanese department stores. Entrance is free.
■ Health and Safety Measures
To ensure your peace of mind while shopping, Takashimaya is undertaking the following: ・Employees maintain rigorous health standards (including a daily temperature check, wearing masks, and regularly washing and disinfecting their hands). ... Read More To ensure your peace of mind while shopping, Takashimaya is undertaking the following: ・Employees maintain rigorous health standards (including a daily temperature check, wearing masks, and regularly washing and disinfecting their hands). ・Items and products are thoroughly cleaned (disinfection for shopping baskets, cash registers, and other items; organization and cleaning for products). ・Vinyl sheets are installed in sales areas to prevent droplet infection. To ensure your peace of mind while shopping, Takashimaya is maintaining social distancing in the following ways: ・Clerks are refraining from approaching customers. ・Customers and clerks exchange cash and cards using a tray. ・Clerks will refrain from helping customers in changing rooms, to avoid close contact. To ensure your safety while shopping, Takashimaya requests for customers to understand and abide by the following: ・Please shop in small groups to prevent crowding. ・Some entrances and exits will be restricted. ・Depending on the level of crowding, entry to certain floors or sales areas may also be restricted. ・Use of the elevator may be restricted. ・Please wear a mask when entering the store. ・Please maintain an appropriate distance with other customers when paying. ・Please refrain from entering if you are feeling unwell or exhibit a fever. * As of September 11, 2020


■ Facility Information
A high-class underground shopping street inspired by 19th-century European design, with cobblestone floors and arabesque designs on the ceiling. It is filled with everything from fashion shops to gourmet restaurants.
■ Health and Safety Measures
[Thorough Cleaning/Disinfection/Air Circulation] ・Handrails, doorknobs, and so on are regularly disinfected ・Air inside the facility is thoroughly ventilated [Disinfectant Availability] ・Hand sanitizer is available in all restrooms [Emp... Read More [Thorough Cleaning/Disinfection/Air Circulation] ・Handrails, doorknobs, and so on are regularly disinfected ・Air inside the facility is thoroughly ventilated [Disinfectant Availability] ・Hand sanitizer is available in all restrooms [Employee Hygiene/Health Management] ・Employee health is taken seriously ・Employees use masks when interacting with customers ・Employees thoroughly sanitize their hands [Social Distancing Measures] ・Transparent shields are installed at checkout, card, and information counters to prevent droplet contamination (at most stores) ・Reminders to keep physical distance are given inside stores *As of December 24, 2020

Toei Bus

■ Facility Information
A bus system run by the Tokyo Metropolitan Government. Its buses connect the city center to working-class areas, as well as run routes in parts of Edogawa-ku and the Tama area. Its detailed network weaves through a large area of central Tokyo, including Tokyo Station, Ginza, Shinjuku, Ikebukuro, Ueno, Shinagawa, and Roppongi.
■ Health and Safety Measures
• Straps and handrails on buses are regularly disinfected • Ventilation within buses via air conditioners and open windows, as well as leaving doors open at first and last stops • Vinyl sheets are installed around the driver’s seat • Some... Read More • Straps and handrails on buses are regularly disinfected • Ventilation within buses via air conditioners and open windows, as well as leaving doors open at first and last stops • Vinyl sheets are installed around the driver’s seat • Some seats are left open to maintain social distance • Alcohol disinfectant is available (in reserved tour buses, as well as ticket windows) • Announcements are broadcast asking for cooperation on preventing infection • Masks are used by staff members • For staff members, hand washing and gargling is strictly enforced *As of May 26, 2020

Toei Subway


■ Facility Information
A subway system run by the Tokyo Metropolitan Government. Its four lines (the Asakusa, Mita, Shinjuku, and Oedo Lines) run through Tokyo and the surrounding areas. Running through numerous vibrant districts of Tokyo, these lines directly connect the city center with suburban residential areas.
■ Health and Safety Measures
• Straps and handrails on train cars are regularly disinfected • Ticket machines, escalator and stair handrails, and other station machinery within stations are regularly disinfected • Ventilation on board via air-conditioning systems and ... Read More • Straps and handrails on train cars are regularly disinfected • Ticket machines, escalator and stair handrails, and other station machinery within stations are regularly disinfected • Ventilation on board via air-conditioning systems and open windows • Vinyl sheets are installed at station ticket counters, etc • Alcohol disinfectant available (including in station offices) • Use of hand dryers within station restrooms is suspended • Announcements are broadcast asking for cooperation on preventing infection • Staff members are wearing masks • For staff members, hand washing and gargling is strictly enforced *As of May 26, 2020

Tokyo International Airport (Haneda Airport)
■ Facility Information
The gateway not just to other parts of Japan, but to the entire world as well. Due to its convenient location, easy access, comfortable facilities, and services that cater to every customer’s needs, Haneda Airport has a high reputation across the world.
■ Health and Safety Measures
• All airport staff are wearing masks • All door handles, handrails (including of moving walkways and escalators), and luggage-cart handles within the terminals are disinfected • Alcohol disinfectant for customers has been placed throughou... Read More • All airport staff are wearing masks • All door handles, handrails (including of moving walkways and escalators), and luggage-cart handles within the terminals are disinfected • Alcohol disinfectant for customers has been placed throughout the terminals * As of May 15, 2020

Tokyo Metro



■ Facility Information
A subway network centered around central Tokyo that consists of 195 km of track and 180 stations across 9 lines. They offer convenient access to major tourist destinations like Ginza and Asakusa. In addition to assigning each line to a distinct color, Tokyo Metro provides convenient signage and route maps, as well as multilingual facilities, such as ticket machines in seven languages.
■ Health and Safety Measures
Tokyo Metro has been undertaking the installation of platform doors and elevators so that customers can comfortably use their services. In addition, in response to the recent coronavirus outbreak, they have taken the following measures to pr... Read More Tokyo Metro has been undertaking the installation of platform doors and elevators so that customers can comfortably use their services. In addition, in response to the recent coronavirus outbreak, they have taken the following measures to prevent infection: - Train cars are ventilated, either by opening windows or through air-conditioning - Alcohol hand-sanitizer for customers have been placed in all station offices - Alcohol disinfectant is used when cleaning stations - Soap has been placed in all restrooms in all stations - Staff members are strictly required to wear masks, wash their hands with soap, and gargle - Vinyl sheets have been installed at information counters in some stations - All train cars will be covered in an antiviral and antibacterial coating (to be implemented from July 2nd to mid-August) In addition, they are also experimenting with new technologies, such as robots that can verify each station’s disinfection situation. Tokyo Metro will undertake further measures to prevent the spread of the coronavirus. * As of July 10, 2020

Tokyo Sakura Tram (Toden Arakawa Line)

■ Facility Information
This tram line goes between Minowabashi and Waseda. Loved by locals as a convenient way to get around, it has recently become popular among tourists as well. The line runs through many interesting spots with plenty to see, such as beautiful cherry and rose flowers, scenic and historic places overflowing with culture, and lively, old-fashioned shopping streets.
■ Health and Safety Measures
• Straps and handrails on board are regularly disinfected • Ventilation within tram cars via air conditioners and open windows • Vinyl sheets are installed around the driver’s seat • Alcohol disinfectant is available (in station offices, ... Read More • Straps and handrails on board are regularly disinfected • Ventilation within tram cars via air conditioners and open windows • Vinyl sheets are installed around the driver’s seat • Alcohol disinfectant is available (in station offices, etc.) • Announcements are broadcast asking for cooperation on preventing infection • Masks are used by staff members • For staff members, hand washing and gargling is strictly enforced *As of May 26, 2020

TOKYO SKYTREE




■ Facility Information
At 634 meters tall, TOKYO SKYTREE is the tallest free-standing broadcasting tower in the world and towers over the shitamachi (working-class district) of Tokyo’s east side. The observation deck, at 350 meters above the ground, provides an excellent view of the entire surrounding area. On days with clear skies, you can even see as far as Mt. Fuji! It’s a hugely popular location that you definitely want to visit.
■ Health and Safety Measures
■Requests for our customers • Use of a mask for every visitor above elementary-school age • Those with a body temperature measured above 37.5 degrees will be refused entry • Maintaining social distance ■ Ventilation Measures • Ventilati... Read More ■Requests for our customers • Use of a mask for every visitor above elementary-school age • Those with a body temperature measured above 37.5 degrees will be refused entry • Maintaining social distance ■ Ventilation Measures • Ventilation in the observation deck has been doubled • Automatic doors in all entrances are continuously kept open ■Preventing crowded, close-contact settings • Restrictions to the number of people in the observation deck and elevators • Maintaining social distancing within the premises and in the observation deck • Installing vinyl sheets at cash registers on the premises to prevent droplet infection • Cash and tickets are exchanged indirectly, through a tray ■ Infection prevention at the entrance • Verifying that all guests above elementary-school age are wearing masks • Conducting an infrared thermography and contact-free thermometer scan for each guest before selling tickets • Spraying customers’ hands with disinfectant before entry ■Others • Use of masks and/or face shields by staff members • Staff members undergo a health check every day and regularly sanitize their hands • Sanitizer is placed at the official shop, cafes, restrooms, and entrances • The premises are being cleaned with disinfectant soap • Paramedics are stationed within the Tokyo Skytree Town *As of June 4, 2020 A request for our customers: https://youtu.be/XNYixiWuhXU

Tokyo Tower

■ Facility Information
Known as one of Tokyo’s most popular destinations, Tokyo Tower is a radio tower located in Minato-ku, an area home to numerous famous sightseeing spots. Its distinctive red and white silhouette is a symbol of Tokyo and its nighttime illumination is hugely popular and one of the most distinctive sights in the city’s night skyline.
■ Health and Safety Measures
• Strict health management for attendants and staff members ⇒Staff get a temperature exam every morning, wear masks and face shields, and regularly wash and sanitize their hands ⇒Attendants will follow a “complete 2-shift system”, to distr... Read More • Strict health management for attendants and staff members ⇒Staff get a temperature exam every morning, wear masks and face shields, and regularly wash and sanitize their hands ⇒Attendants will follow a “complete 2-shift system”, to distribute risk • The entire premises are thoroughly disinfected and cleaned ⇒A disinfectant coating is applied throughout the premises, including the observation deck, elevator, cash registers, railings, etc. • The entire premises are cleaned and disinfected • Vinyl sheets are installed at the ticket counter and information counter to prevent droplet infection. • Social-distance markers are in place ⇒Social-distance markers have been placed throughout the premises to provide a guideline for visitors * In order to maintain social distancing with attendants and staff * There will be limits on entry in the observation deck and official shop, depending on levels of crowding [Requests for Customers] • Please wear a mask when entering • Please comply with a temperature screening when entering (using a contactless thermometer) * Those with a body temperature measured above 37.5 degrees will be denied entry • Please use the alcohol disinfectants located throughout the premises • Please maintain social distancing throughout the premises • Please cooperate with reduced staffing numbers at the elevator and observation deck *As of June 4, 2020

TOKYU HANDS




■ Facility Information
Tokyu Hands gathers a wide range of convenient, talked-about, and longtime best-selling items from both within and outside of Japan. You will find items in categories such as beauty, stationery, kitchen, DIY, and travel goods. They make connections between customers and all sorts of items, ideas, and people.
■ Health and Safety Measures
Requests for customers: • Please observe cough etiquette, wear a mask, and use the available alcohol hand sanitizer • There may be entry restrictions depending on the situation • Please enter the store in small groups • When lining up at... Read More Requests for customers: • Please observe cough etiquette, wear a mask, and use the available alcohol hand sanitizer • There may be entry restrictions depending on the situation • Please enter the store in small groups • When lining up at the cashier, please maintain an appropriate distance with the people in front of and behind you • Please do not get in the cashier line except to pay for an item • At the cashier, cards, money, and change will be exchanged using a tray • When you have finished shopping, please leave the store as quickly as possible To ensure safety, Tokyu Hands is undertaking the following: • All staff members must take their temperature and wash their hands before coming to work • All staff are required to wear masks • Workshops and events have been suspended • Some services involving long interactions have been suspended *Specific measures depend on the store and the situation *As of July 1, 2020 https://www.tokyu-hands.co.jp/en/topics/measures.html

Tomioka Silk Mill
■ Facility Information
The Tomioka Silk Mill was established in 1872 as a government-operated mechanical silk-reeling factory and was key in the spread of silk-reeling machine technology throughout Japan. In 2014, the “Tomioka Silk Mill and Related Sites” were registered as a World Heritage Site.
■ Health and Safety Measures
・When entering, please sanitize your hands and wear a mask. ・When entering, please undergo a temperature check from an AI thermal camera. ・To avoid crowding, a limited number of guests are allowed in rooms and stores at one time, and other... Read More ・When entering, please sanitize your hands and wear a mask. ・When entering, please undergo a temperature check from an AI thermal camera. ・To avoid crowding, a limited number of guests are allowed in rooms and stores at one time, and other areas are closed to the public. (There are informational signs to guide you.) ・Hand sanitizer has been placed throughout the premises. Please sanitize and wash your hands frequently. ・Doorknobs, handrails, and other surfaces are frequently disinfected. ・Rented items, like audio guides and earphone guides, are disinfected. ・The building is thoroughly ventilated. ・Staff members undergo thorough health checks and wear masks. * As of October 30, 2020
■ Special Offer
・Groups of 20 or more, if they reserve in advance, can get the special group admission price to the Tomioka Silk Mill. (The group price is 900 yen per adult, compared to 1,000 yen for normal admission.) Those who bring their JAF or Aeon member cards can get special admission discounts.





■ Facility Information
This facility is a place where visitors can enjoy exhibits detailing the spirit of TOTO and its commitment to craftsmanship, as well as learn about the history of the development of its technologies which have led to new ways of life. Exhibits can be enjoyed in various languages with the use of free voice-guidance pens and QR Translator.
■ Health and Safety Measures
In consideration of the health of our customers and staff and in an effort to avoid crowding within the TOTO Museum, we are enforcing the following policies. ・Suspension of guided tours and reservations for guided tours. (Self-guided tours ... Read More In consideration of the health of our customers and staff and in an effort to avoid crowding within the TOTO Museum, we are enforcing the following policies. ・Suspension of guided tours and reservations for guided tours. (Self-guided tours are still allowed) ・To avoid crowding, groups of more than 10 people are not allowed. ・In order to be able to notify customers of potential infection risk, the contact information of each guest will be collected upon entry. ・Upon entry, we require a contactless temperature check and use of a mask. ・Entry to the museum will be restricted if more than 100 people are present. ・Staff must and will wear masks. ・A partition is installed at the reception to prevent droplet infection. ・The interior of the museum is regularly ventilated and surfaces are disinfected. *The above is subject to change. Please see our website for the latest information. *As of December 26, 2020

Toyoko Inn



■ Facility Information
This hotel chain has 68,509 rooms spread across 316 locations across the world (as of late May 2020). It is reputed for its convenient location near train stations and stable, reasonable prices. It has a lot of fans thanks to its amazing cost performance, with a wide variety of offerings for guests such as free breakfast and Wi-Fi services, free shuttle buses to main stations and airports, and online check-in.
■ Health and Safety Measures
On mask-wearing at the front desk • Staff at the front desk are wearing masks to prevent infection On partitions at the front desk • Transparent partitions are installed at the front desk to prevent infection *This picture of partition... Read More On mask-wearing at the front desk • Staff at the front desk are wearing masks to prevent infection On partitions at the front desk • Transparent partitions are installed at the front desk to prevent infection *This picture of partitions is for illustration purposes only. On free breakfast services • So that each guest can enjoy breakfast with peace of mind, some hotels are switching from a buffet-style breakfast to individually-packaged breakfasts that you can enjoy in your room (varies by hotel). On disinfection in hotels • Surfaces that are frequently touched by multiple people are disinfected with alcohol, including lobby tables and chairs, business counters, doorknobs in common restrooms, and elevator buttons, as well as doorknobs, desks, and hangers within guest rooms • Hand sanitizer is placed in lobbies, and guests are encouraged to disinfect their hands On hotel staff • Staff undergo temperature checks before and during their shifts, and hand washing at work is strictly enforced • Spaces such as offices and changing rooms are disinfected Requests for our customers • Please use disinfectant and wear masks upon arrival • We will ask about your health condition and travel history during check-in *As of June 8, 2020

Urabandai Lake Resort




■ Facility Information
A top-class Tohoku resort hotel surrounded by Lake Hibara of the Five Coloured Lakes. The resort features 324 rooms, more than 10 banquet rooms of all sizes, and various other facilities to accommodate its guests. In 2015, the resort hotel was fully renovated and reopened.
■ Health and Safety Measures
Temperature check and alcohol hand-sanitization required at hotel entrance. Use of masks requested while inside the hotel. Employees required to wear masks. Acrylic shield in place at front desk. Elevator buttons are frequently disinfected... Read More Temperature check and alcohol hand-sanitization required at hotel entrance. Use of masks requested while inside the hotel. Employees required to wear masks. Acrylic shield in place at front desk. Elevator buttons are frequently disinfected and anti-microbial stickers are applied to button surfaces. Air in the banquet rooms is fully exchanged every 6 minutes. In the buffet dining room, plastic gloves are distributed for use and drink pitchers are frequently switched out. Hand sanitizer is placed throughout the building. *As of November 8, 2020





■ Facility Information
Go through the building’s unique entrance and enter an extraordinary world, full of excitement every night. V2 TOKYO held its grand opening in 2013 on the top floor of the Roi Building, and since then it has held the mantle of Tokyo’s number one. It has since upgraded by moving to an even more convenient location, just a one-minute walk from Roppongi Station. Pass the glamorous front desk adorned with black and gold, head down to the main floor, and you’ll be met with an enormous crystal chandelier, glittering like a flower in full bloom. There’s another floor in the premises—a high-class lounge where you can enjoy high-quality music and cocktails to your heart’s content. Guests love coming and going between the two floors. Here is where you can enjoy Tokyo’s best performances: it is the only place where you can experience a new age of entertainment, where the most advanced technology is employed to create sound and light shows that stimulate all five senses to the fullest, 365 days of the year. Enjoy to your heart’s content! You can find their coronavirus safety guidelines at this URL:https://www.v2tokyo.com/v2tokyo-covid-19-guidelines/
■ Health and Safety Measures
- Guests undergo temperature checks at the entrance. Those exhibiting a temperature above 37.5℃, a cough, and other symptoms of illness will be denied entry. *37.5℃ is the standard set by the Japanese government. - A “clean gate” will be in... Read More - Guests undergo temperature checks at the entrance. Those exhibiting a temperature above 37.5℃, a cough, and other symptoms of illness will be denied entry. *37.5℃ is the standard set by the Japanese government. - A “clean gate” will be installed that provides full-body disinfection and a temperature check. - All guests will be given a V2 TOKYO original mask for free and be required to wear it. - Vinyl sheets are installed so that guests can maintain proper distancing (over 1 m) at the entrance and floor. - There will be entry restrictions to prevent overcrowding on the floors. - There will be more space between tables, to increase the space between customers. - Alcohol disinfectant is placed at the entrance, front desk, bar counter, tables, floors, and restrooms (48 locations in total), and guests are asked to disinfect their hands. - There are hypochlorous acid diffusers and ozone generators throughout the building to remove viruses. - Surfaces throughout the building are coated with a complex nano-colloidal solution with antiviral properties. - Temperature and humidity in the building are strictly maintained; there are periodic ventilations. - Staff members are wearing masks or faceguards in order to protect customers’ health and safety as well as public health. - In places that have direct contact with customers like the front desk, transparent sheets are installed to prevent droplet transmission. - Coins are exchanged using a coin tray (rather than hand-to-hand). - Once customers leave a table, it is disinfected before the next customers arrive. - Surfaces that are frequently touched by customers, such as doorknobs and handrails, are wiped every 30 minutes with alcohol disinfectant, in addition to daily cleanings. - Strict health management is conducted for employees, including thorough temperature checks before beginning work; those with a temperature above 37.5℃ or showing cold symptoms are kept in home isolation. - Employees wear masks to prevent droplet transmission. - Employees maintain strict hygiene, including disinfecting their hands every 30 minutes. - Employees are trained in infection prevention information and measures. - If any of the staff’s close acquaintances are infected or designated as likely to have been infected, the company is notified. - All employees’ history of travel to high-risk countries or regions within the past month are reported. - Fewer staff go on breaks at once, and face-to-face conversations are discouraged. * As of July 4, 2020
■ Special Offer
When making your reservation, mention the “Traveling Safely in Japan” page, and one male and one female visitor will each get 1 free drink ticket!

West Japan Railway Company (JR West)



■ Facility Information
JR West provides railway access to tourist destinations all over Western Japan, focusing on regions such as Kansai, Hokuriku, San’yo, and San’in, and connecting everything from Osaka and Kyoto to regional airports like Kansai International Airport, Okayama Airport, and Hiroshima Airport.
■ Health and Safety Measures
• Providing hourly updates on congestion by train line, section, and station (Kyoto, Osaka, Kobe, Okayama, Hiroshima) via the JR West website. • Improved ventilation via the AC system and staff leaving the windows open. The air inside of tr... Read More • Providing hourly updates on congestion by train line, section, and station (Kyoto, Osaka, Kobe, Okayama, Hiroshima) via the JR West website. • Improved ventilation via the AC system and staff leaving the windows open. The air inside of train cars is replaced with outside air every 6-8 minutes for shinkansen trains and varies for commuter and limited express trains based on the season and configuration of cars. • The handrails and straps on trains will be regularly disinfected. Additionally, the insides of train cars will be disinfected via a special antiviral spray that prevents the spread of viruses for long periods of time. • Stricter cleaning of ticket vending machines, escalator handrails, and other frequently touched surfaces, as well as more frequent disinfections. • Hand sanitizer has been placed on the premises of main stations for both shinkansen and regular trains. • Vinyl sheets have been placed at ticket gates and offices. • Markers have been placed on floors to ensure proper social distancing while queueing at ticket offices. *As of October 2020

Yakushi Onsen Hatago

■ Facility Information
On the 23,000 square meter premises stand a cluster of historical thatched-roof houses, moved here from all over Japan. Every corner of the facilities, including the guest rooms, are decorated with thousands of traditional Japanese items and furnishings. Hear the murmurs of the Nurukawa River flowing nearby and enjoy its free-flowing hot spring that has been producing water for over 200 years.
■ Health and Safety Measures
[Measures Taken By Employees] ■All staff members undergo temperature and health checks when arriving at work. ■All staff members regularly wash their hands and gargle. ■All staff members are wearing masks. ■When serving food, checking in... Read More [Measures Taken By Employees] ■All staff members undergo temperature and health checks when arriving at work. ■All staff members regularly wash their hands and gargle. ■All staff members are wearing masks. ■When serving food, checking in, or checking out, staff members wear face shields where necessary. [Measures for Common Spaces] ■Anti-droplet shields have been placed at the check-in counter. ■Markers have been placed for guests lining up at the counter. ■Guest rooms and public spaces are ventilated through open windows, and thorough cleaning is conducted using alcohol and hypochlorous acid solution. ■Alcohol disinfectant has been placed at about 10 locations. [Measures for Food Service] ■Presently, the inn’s dining hall is arranged so that guests do not sit face-to-face. ■Single-use hand towels with antibacterial properties are used at the dining hall. * As of October 29, 2020
