Safety Measures in Japan to Curb the Spread of the Coronavirus

The Japanese government has recommended avoiding the "three Cs as part of their anti-coronavirus strategy. The three Cs are: poorly-ventilated "closed spaces" "crowded places", where many people gather; and "close-contact settings", where people converse up close. Situations where these three conditions are present should be avoided. This page will inform you on the specific steps Japanese businesses are taking to follow the government's calls and ensure public health and safety in the face of the coronavirus.

How Japanese Businesses Are Combating the Coronavirus

ANA

Mask
02
03
04

■ Facility Information

ANA is Japan’s most renowned and largest airline and is also recognized as one of the best airlines in the world by a UK rating company SKYTRAX. It’s motto is “Anshin,Attaka,Akaruku-genki!” which means “Reliable, Warm, Enthusiastic!.” The “ANA Care Promise” is the new standard for air travel which shows how ANA cares and commits passenger safety when they travel on ANA.


■ Health and Safety Measures

-Ground Staff and Cabin Attendants Wearing Masks -Serving you in a hygienic and clean environment -Maintaining social distancing -Boarding Procedures -Aircraft cabins will be disinfected frequently. -Antibacterial Wipes -Ensuring air c... Read More


Official Website Please check each company's official website for the latest information.

APARTMENT HOTEL MIMARU

Locations throughout Tokyo and Kyoto

Mimaru hotel 1
Mimaru hotel 2
Mimaru hotel 3
Mimaru hotel 4

■ Facility Information

An apartment-style hotel with multiple locations in Tokyo and Kyoto. With the motto of “Like a home away from home,” the hotel offers spacious rooms with kitchens for large groups on medium to long-term stays. The hotels’ convenient locations with popular tourist destinations nearby are another selling point.


■ Health and Safety Measures

• Employees’ health is closely monitored, including by daily temperature checks • Masks are used by staff members • All employees are disinfecting their hands with an alcohol disinfectant with strong antibacterial properties • Alcohol di... Read More


Official Website Please check each company's official website for the latest information.

East Japan Railway Company (JR East)

Ba201801 06

■ Facility Information

A railway company serving eastern Japan. It operates many lines in the Tokyo metropolitan area, which are used by countless passengers to get to work or school.


■ Health and Safety Measures

• Ventilation on board via air-conditioning systems and open windows • Congestion data is provided online and through an app to reduce overcrowding • Masks are used by all staff members • Vinyl sheets are put in place to prevent airborne ... Read More


Official Website Please check each company's official website for the latest information.

Hankyu Railway

Hankyu train 1
Hankyu train 2
Hankyu train 3
Image Credit: Hankyu Railway

■ Facility Information

A railway connecting Umeda in Osaka, Kobe and Takarazuka in Hyogo Prefecture, and Kyoto. The railroad is well loved by locals who rely on it to get to work and school, or to reach travel destinations. On the Japanese Customer Satisfaction Index, Hankyu has won 1st place among commuter railroads for 11 years running (as of February 2020).


■ Health and Safety Measures

• Train cars are regularly disinfected • Windows are open for ventilation • Staff on the train and on platforms are wearing masks • Announcements for infection prevention measures such as staggered commuting and cough etiquette are broadc... Read More


Official Website Please check each company's official website for the latest information.

Hotel Wing International Hakata Shinkansenguchi

Hotel wing sinkansenguchi 139
20200525hw shinkansenguchi 102
 90a7810
20200525hw shinkansenguchi 001

■ Facility Information

Located just a 4-minute walk from JR Hakata Station, this hotel has more than just comfortable rooms. It also offers large, relaxing public baths, a library lounge, and a breakfast service where bread and drinks are all free. Additionally, a car rental service is located on the 1st floor.


■ Health and Safety Measures

- Full-time and thorough cleaning staff - Ample ventilation - Hand-sanitizing stations set up throughout the hotel - Staff required to wear masks and undergo rigorous health monitoring - Shoe-sole disinfection via a sanitizing mat at the... Read More


Official Website Please check each company's official website for the latest information.

IP CITY HOTEL Osaka – Imperial Palace Group

%e5%a4%96%e8%a6%b3 hdr
1 1
1 2
1 3

■ Facility Information

This hotel offers a luxurious experience in the heart of Osaka. Sightseeing attractions and popular destinations are located within walking distance. - Dotonbori, Shinsaibashi, and America-mura: 3 - 10 minutes - Kuromon Market, Nipponbashi Anime Town: 10 minutes - Osaka Castle: 15 minutes- Universal Studios Japan: 30 minutes - Kansai Airport: 50 minutes- Nara: 50 minutes; Kyoto: 60 minutes


■ Health and Safety Measures

-Staff wear masks, wash their hands, and gargle -Sanitizer is available throughout the premises -Lobby reception desk equipped with an acrylic protective screen -Communal high-touch areas (elevator buttons, etc.) are regularly disinfect... Read More


■ Special Offer

Mention you saw us on the "Traveling Safely in Japan" page when checking in and receive a free 3D sheet mask (1 per guest)

Official Website Please check each company's official website for the latest information.

1 wjri%e5%a4%96%e8%a6%b3
2 %e3%82%a2%e3%83%ab%e3%82%b3%e3%83%bc%e3%83%ab
3 %e3%82%b5%e3%83%bc%e3%83%a2%e3%82%ab%e3%83%a1%e3%83%a9

■ Facility Information

This department store connected directly to Kyoto Station offers everything from the latest fashion to popular cosmetics, wagashi (traditional Japanese confections), matcha (green tea), fruit, and traditional crafts from long-established Kyoto shops. You will find the same kind of variety in the restaurant area, where guests can enjoy sukiyaki, tempura, tonkatsu, and so on. For the ultimate shopping experience, visit JR Kyoto Isetan today.Free Wi-Fi is available throughout the complex.


■ Health and Safety Measures

1. Store Health Initiatives - Regular disinfection of entrances and exits, escalators, elevators, shopping baskets, carts, and other areas/items that customers frequently come into physical contact with - Marked lines to help customers kee... Read More


■ Special Offer

Introducing the Guest Card, which gets you a 5% discount on your shopping! Please apply at the tax-exemption counter. * This offer is only available to foreign tourists in Japan and other non-residents. Please bring your passport. * Some items are not covered by the promotion.

Official Website Please check each company's official website for the latest information.

Kansai International Airport

Kansai airport 1
Kansai airport 2

■ Facility Information

The gateway to the Kansai region. It has two runways (4,000 meters and 3,500 meters long) and operates 24 hours a day. The airport offers 1,570 flights per week, flying to a total of 91 cities in 26 countries (as of summer 2019).


■ Health and Safety Measures

• Airport staffs are wearing masks • Areas that passengers often use such as counters, security checkpoints, and escalators are thoroughly disinfected and cleaned • Disinfectant for customers has been placed throughout the terminals • For... Read More


Official Website Please check each company's official website for the latest information.

Kiyomizu temple s292591841

■ Facility Information

The temple is famous for the “Hinoki Wooden Stage of Kiyomizu,” a wooden structure put together using “gake-zukuri,” a construction style that does not involve any nails, and that features enormous columns of zelkova wood, up to 12 meters in length. Combined with the traditional streetscapes on the road leading up it, Kiyomizu-dera Temple is a well-known location filled with domestic and international visitors.


■ Health and Safety Measures

• Use of masks by staff members • Vinyl sheets are installed where customers interact with staff • Alcohol disinfectant is placed throughout the temple premises • To prevent infection, "tainai-meguri" (visits to the temple’s hidden room) ... Read More


Official Website Please check each company's official website for the latest information.

Kura Sushi

Kurasushi 1 2
Kurasushi 2
Kurasushi 3

■ Facility Information

A major chain of conveyor-belt sushi restaurants. There are 460 locations within Japan, in addition to stores in America and Taiwan. It receives high marks not just for flavor but also for food safety, as it uses carefully-selected Japanese rice, and its ingredients and flavorings are without additives (artificial flavorings, artificial sweeteners, food dyes, artificial preservatives).


■ Health and Safety Measures

• All dishes have “sanitary sushi covers” to protect the sushi from both dust and viruses. • Sanitary vinyl sheets are installed between tables • Sanitary vinyl sheets are installed at the cash register • Strengthened disinfection for int... Read More


Official Website Please check each company's official website for the latest information.

Lawson

%ef%bc%88%e3%83%ad%e3%83%bc%e3%82%bd%e3%83%b3%ef%bc%89%e5%ba%97%e8%88%97%e5%a4%96%e8%a6%b3

■ Facility Information

A major convenience store chain in Japan. You can find all variety of lifestyle goods here, including groceries and household goods. In particular, Lawson Original Sweets allows you to enjoy top-class desserts on a whim; every new item release becomes the talk of the town.


■ Health and Safety Measures

• Vinyl sheet installed at cash registers to prevent droplet infections • Use of masks by staff members • Alcohol disinfectant is available • During payments, change is exchanged with a tray rather than handed directly • Improving ventil... Read More


Official Website Please check each company's official website for the latest information.

%e3%82%ab%e3%83%b3%e3%83%84%e3%83%aa%e3%83%bc%e3%83%8f%e3%82%a6%e3%82%b92%e3%83%ad%e3%83%bc%e3%82%b9%e3%82%99%e3%82%a6%e3%82%aa%e3%83%bc%e3%82%af
%e3%82%ab%e3%83%b3%e3%83%84%e3%83%aa%e3%83%bc%e3%83%8f%e3%82%a6%e3%82%b9%e6%84%9f%e6%9f%93%e7%97%87%e5%af%be%e7%ad%96
%e3%82%ab%e3%83%b3%e3%83%84%e3%83%aa%e3%83%bc%e3%83%8f%e3%82%a6%e3%82%b95%e7%9c%9f%e5%a4%8f%e3%81%ae%e9%9b%aa%e7%a5%ad%e3%82%8a
%e3%82%ab%e3%83%b3%e3%83%84%e3%83%aa%e3%83%bc%e3%83%8f%e3%82%a6%e3%82%b9

■ Facility Information

Taking full advantage of its surrounding hilly area, the Mount Rokko Country House is a place where families or groups of friends can spend the entire day. There is always something to do here, from play areas for children to the rose garden for adults, or the hugely popular Summer Snow Festival, held every summer for over 40 years.


■ Health and Safety Measures

- Protective sheets - Mandatory wearing of masks - Maintaining social distancing *As of June 8, 2020


Official Website Please check each company's official website for the latest information.

Nippori-Toneri Liner

%e8%b6%b3%e7%ab%8b%e5%b0%8f%e5%8f%b0%ef%bd%9e%e6%89%87%e5%a4%a7%e6%a9%8bimg 9878

■ Facility Information

A 9.7 km line connecting Nippori Station (Arakawa-ku) with the Toneri area (Adachi-ku). It’s a modern transit system operated autonomously by a computer system.


■ Health and Safety Measures

• Straps and handrails on train cars are regularly disinfected • Ticket machines, escalator and stair handrails, and other station machinery within stations are regularly disinfected • Ventilation on board via air-conditioning systems and ... Read More


Official Website Please check each company's official website for the latest information.

%e5%85%ad%e7%94%b2%e9%ab%98%e5%b1%b1%e6%a4%8d%e7%89%a9%e5%9c%921
%e5%85%ad%e7%94%b2%e9%ab%98%e5%b1%b1%e6%a4%8d%e7%89%a9%e5%9c%922
%e5%85%ad%e7%94%b2%e9%ab%98%e5%b1%b1%e6%a4%8d%e7%89%a9%e5%9c%923
%e5%85%ad%e7%94%b2%e9%ab%98%e5%b1%b1%e6%a4%8d%e7%89%a9%e5%9c%924

■ Facility Information

Located at an elevation of around 700 m, this botanical garden experiences average temperatures 5℃ lower than surrounding urban areas, causing its winters to come early and summers to be late. Autumn foliage starts to appear here around mid-October, and the best time to enjoy it is early November. Fans of alpine flora should visit the Rokko Alpine Botanical Garden around May - June.


■ Health and Safety Measures

- Protective sheets - Mandatory wearing of masks - Maintaining social distancing *As of June 8, 2020


Official Website Please check each company's official website for the latest information.

%e3%82%b1%e3%83%bc%e3%83%95%e3%82%99%e3%83%ab1
%e3%82%b1%e3%83%bc%e3%83%95%e3%82%99%e3%83%ab2
%e3%82%b1%e3%83%bc%e3%83%95%e3%82%99%e3%83%ab3
%e3%82%b1%e3%83%bc%e3%83%95%e3%82%99%e3%83%ab4%e4%b8%8b%e9%a7%85

■ Facility Information

The Rokko Cable Car travels 1.7 km along a steep mountainside, taking it 500 m up and necessitating a staircase floor design for the lift. The top of the mountain is 3°C colder than the base station, and many will be surprised at the sudden drop in temperature. The passengers of the Rokko Cable Car get to enjoy beautiful, seasonal scenery, singing birds, and the occasional appearance of wild animals.


■ Health and Safety Measures

- Infection prevention sheets set up at ticket gates - Faceguards - Maintaining a safe distance at ticket gates - Regular alcohol disinfection - Mandatory wearing of masks *As of June 8, 2020


Official Website Please check each company's official website for the latest information.

%e3%82%ac%e3%83%bc%e3%83%87%e3%83%b3%e3%83%86%e3%83%a9%e3%82%b91
%e3%82%ac%e3%83%bc%e3%83%87%e3%83%b3%e3%83%86%e3%83%a9%e3%82%b9%ef%bc%88%e9%98%b2%e6%ad%a2%ef%bc%89
%e3%82%ac%e3%83%bc%e3%83%87%e3%83%b3%e3%83%86%e3%83%a9%e3%82%b94%e7%a7%8b%e3%81%ae%e5%a4%95%e7%84%bc%e3%81%91
%e3%82%ac%e3%83%bc%e3%83%87%e3%83%b3%e3%83%86%e3%83%a9%e3%82%b9

■ Facility Information

People from all over the country visit this popular spot because of its unmatched panoramic views, stretching to the Port of Kobe and across Osaka Bay all the way to Wakayama. In the evening, you can also see people proposing to their loved ones in the terrace’s restaurant or cafe! This is one tourist destination you don’t want to miss.


■ Health and Safety Measures

- Protective sheets - Mandatory wearing of masks *As of June 8, 2020


Official Website Please check each company's official website for the latest information.

%e3%82%aa%e3%83%ab%e3%82%b3%e3%82%99%e3%83%bc%e3%83%ab%e3%83%9f%e3%83%a5%e3%83%bc%e3%82%b7%e3%82%99%e3%82%a2%e3%83%a0%e5%8f%97%e4%bb%98%e6%84%9f%e6%9f%93%e7%97%87%e5%af%be%e7%ad%96
%e3%82%aa%e3%83%ab%e3%82%b3%e3%82%99%e3%83%bc%e3%83%ab%e3%83%9f%e3%83%a5%e3%83%bc%e3%82%b7%e3%82%99%e3%82%a2%e3%83%a0%e5%85%a5%e5%8f%a3%e6%84%9f%e6%9f%93%e7%97%87%e5%af%be%e7%ad%96
%e3%82%aa%e3%83%ab%e3%82%b3%e3%82%99%e3%83%bc%e3%83%ab%e3%83%9f%e3%83%a5%e3%83%bc%e3%82%b7%e3%82%99%e3%82%a2%e3%83%a01
%e3%82%aa%e3%83%ab%e3%82%b3%e3%82%99%e3%83%bc%e3%83%ab%e3%83%9f%e3%83%a5%e3%83%bc%e3%82%b7%e3%82%99%e3%82%a2%e3%83%a03%e5%a4%96%e8%a6%b3

■ Facility Information

Mechanical musical boxes were developed in the 20th century, long before the advent of digital devices. Back then, you could hear their sounds everywhere, and even today, they can astound us with their marvelous technology and massive size. The Rokko International Musical Box Museum holds two musical box concerts an hour, bringing the music of the past to the present.


■ Health and Safety Measures

- Infection prevention sheets set up at all counters - Concert admissions by reservation only - The music box assembly activity is available only by reservation and to a limited number of visitors. Please make your reservation by phone or ... Read More


Official Website Please check each company's official website for the latest information.

122744733
Dsc 0007
Dsc 0023
Dsc 0048

■ Facility Information

Opened in February 2018, SAKU REN JIMBOCHO is located just a minute's walk from Jimbocho Station. The Nippon Budokan and Tokyo Dome arenas are conveniently situated within walking distance. All rooms offer free Wi-Fi, Simmons beds, HD Panasonic TVs with free video on demand, and a Sega Toys Homestar Planetarium device. Panasonic NanoCare Facial Steamers are also available.


■ Health and Safety Measures

- Common floors and guest rooms are thoroughly disinfected with sodium hypochlorite solution - Lobby and guest room corridors are periodically ventilated - Front desk is equipped with a protective screen and alcohol hand sanitizer - St... Read More


Official Website Please check each company's official website for the latest information.

Toei Bus

%e6%9d%b1%e4%ba%ac%e9%a7%85%e4%b8%b8%e3%81%ae%e5%86%85%e5%8c%97%e5%8f%a3 i2i7518
%e2%98%85dsc00800
%e2%98%85dsc00816

■ Facility Information

A bus system run by the Tokyo Metropolitan Government. Its buses connect the city center to working-class areas, as well as run routes in parts of Edogawa-ku and the Tama area. Its detailed network weaves through a large area of central Tokyo, including Tokyo Station, Ginza, Shinjuku, Ikebukuro, Ueno, Shinagawa, and Roppongi.


■ Health and Safety Measures

• Straps and handrails on buses are regularly disinfected • Ventilation within buses via air conditioners and open windows, as well as leaving doors open at first and last stops • Vinyl sheets are installed around the driver’s seat • Some... Read More


Official Website Please check each company's official website for the latest information.

Toei Subway

 i2i7483
%e6%94%b9%e6%9c%ad%e5%8f%a3%ef%bc%92

■ Facility Information

A subway system run by the Tokyo Metropolitan Government. Its four lines (the Asakusa, Mita, Shinjuku, and Oedo Lines) run through Tokyo and the surrounding areas. Running through numerous vibrant districts of Tokyo, these lines directly connect the city center with suburban residential areas.


■ Health and Safety Measures

• Straps and handrails on train cars are regularly disinfected • Ticket machines, escalator and stair handrails, and other station machinery within stations are regularly disinfected • Ventilation on board via air-conditioning systems and ... Read More


Official Website Please check each company's official website for the latest information.

Tokyo International Airport (Haneda Airport)

%e2%97%8f s1a2958

■ Facility Information

The gateway not just to other parts of Japan, but to the entire world as well. Due to its convenient location, easy access, comfortable facilities, and services that cater to every customer’s needs, Haneda Airport has a high reputation across the world.


■ Health and Safety Measures

• All airport staff are wearing masks • All door handles, handrails (including of moving walkways and escalators), and luggage-cart handles within the terminals are disinfected • Alcohol disinfectant for customers has been placed throughou... Read More


Official Website Please check each company's official website for the latest information.

Tokyo Sakura Tram (Toden Arakawa Line)

%e9%a3%9b%e9%b3%a5%e5%b1%b1 i2i4025

■ Facility Information

This tram line goes between Minowabashi and Waseda. Loved by locals as a convenient way to get around, it has recently become popular among tourists as well. The line runs through many interesting spots with plenty to see, such as beautiful cherry and rose flowers, scenic and historic places overflowing with culture, and lively, old-fashioned shopping streets.


■ Health and Safety Measures

• Straps and handrails on board are regularly disinfected • Ventilation within tram cars via air conditioners and open windows • Vinyl sheets are installed around the driver’s seat • Alcohol disinfectant is available (in station offices, ... Read More


Official Website Please check each company's official website for the latest information.

%e7%a9%ba%e6%92%ae%ef%bc%88%e6%98%bc%e6%99%af%ef%bc%89
%e8%ab%a2%e6%bb%93%e6%b2%92%e8%ab%a1%ef%bd%a1%e8%9e%9f%ef%bd%a7%e9%ab%a6%ef%bd%b2%e8%b1%81%ef%bd%a2%e8%9f%87%ef%bd%be%e9%81%b2%e6%9a%b4%e7%b8%ba%e9%9b%81%ef%bd%ae%ef%bd%a2%e7%b8%ba%e8%bc%94%e2%88%aa%e7%b8%ba%ef%bd%b8%e7%b8%ba%ef%bd%ae%e7%b8%ba%e4%bc%81%ef%bd%a1%e5%80%a5%ef%bc%9e%e3%83%bb%e4%ba%a5%ef%bd%a4%ef%bd%a9%e8%ad%9b%e5%b8%9b%e5%b1%93%e8%9f%92%e5%a5%87%ef%bd%bc%e4%bf%84%e8%94%b5
%e7%b9%9d%e6%a7%ad%e3%81%9b%e7%b9%a7%ef%bd%af%e9%80%b9%c2%80%e9%80%95%ef%bd%a8
%e8%ab%a2%e6%bb%93%e6%b2%92%e8%ab%a1%ef%bd%a1%e8%9e%9f%ef%bd%a7%e9%ab%a6%ef%bd%b2%e8%b1%81%ef%bd%a2%e8%9f%87%ef%bd%be%e9%81%b2%e6%9a%b4%e7%b9%9d%e2%88%9a%e3%81%93%e7%b9%9d%e3%83%bb%e3%83%a8%e7%b9%a7%ef%bd%ab%e7%b9%a7%ef%bd%a6%e7%b9%9d%ef%bd%b3%e7%b9%a7%ef%bd%bf%e7%b9%9d%ef%bd%bc%e3%83%bb%e3%83%bbf%e3%83%bb%e4%bf%84%e9%80%a0
Image Credit: ©TOKYO-SKYTREETOWN, ©TOKYO-SKYTREE

■ Facility Information

At 634 meters tall, TOKYO SKYTREE is the tallest free-standing broadcasting tower in the world and towers over the shitamachi (working-class district) of Tokyo’s east side. The observation deck, at 350 meters above the ground, provides an excellent view of the entire surrounding area. On days with clear skies, you can even see as far as Mt. Fuji! It’s a hugely popular location that you definitely want to visit.


■ Health and Safety Measures

■Requests for our customers • Use of a mask for every visitor above elementary-school age • Those with a body temperature measured above 37.5 degrees will be refused entry • Maintaining social distance ■ Ventilation Measures • Ventilati... Read More


Official Website Please check each company's official website for the latest information.

%e5%a4%96%e8%a6%b3%e6%98%bc%ef%bc%91
P1011639
P1011855
2r6a3936

■ Facility Information

Known as one of Tokyo’s most popular destinations, Tokyo Tower is a radio tower located in Minato-ku, an area home to numerous famous sightseeing spots. Its distinctive red and white silhouette is a symbol of Tokyo and its nighttime illumination is hugely popular and one of the most distinctive sights in the city’s night skyline.


■ Health and Safety Measures

• Strict health management for attendants and staff members ⇒Staff get a temperature exam every morning, wear masks and face shields, and regularly wash and sanitize their hands ⇒Attendants will follow a “complete 2-shift system”, to distr... Read More


Official Website Please check each company's official website for the latest information.